Bat-Ami Naim 🎗️ Email & Phone Number

Melbourne, VIC, AU

Sydney, NSW, AU

Transition Management Technical Product Owner

Sydney, NSW, AU

Leading DevOps (Onshore, Offshore, and Vendor) who are responsible for design-build and operate microservices Telco network orchestration API solutions on Cloud, CI\CD and Monitoring.Managed delivery of multiple complex projects on AWS and Internal infrastructure, including stakeholder management, collaboration with various security teams and vendor.

Tinton Falls, NJ, US

Serve as advocate and champion for enterprise customers by facilitating between different stakeholders and balancing customer satisfaction and product supportability.Develop and maintain positive relationships between multiple customer stakeholders and Commvault

Collingwood, Victoria, AU

• Oversaw the deliverables of infrastructure-managed service provider
• Managed Jetstar Infrastructure Services (storage, backup, virtualisation, server) and platforms (messaging, Citrix, AD, databases)
• Provided technical services with conversational-level knowledge across all IaaS and Cloud products to analyse and determine most effective technology solution
• Closely engaged with organisation’s stakeholders providing a single point of contact in IT services
• Served as primary liaison between the business and multiple members of IT to ensure solutions and services are delivered within SLA
• Provided strategic direction for the future enhancement of infrastructure and Cloud strategy, cost reduction, innovation and optimisation

Sydney, NSW, AU

• Led a team of 15 responsible for the development of Strategy and Planning, Architectural Design, Operational Design and Customer Activation of storage and backup services
• Directed the management of Telstra storage and backup environments (50 PetaBytes) within IT, Media, Cloud and Global business units
• Oversaw the capacity management of service components, ensured that senior management was advised and infrastructure was procured in time to meet client demand
• Responsible for enterprise resource management of internal team and external professional services, ensured activities aligned with corporate priorities, delivered major projects such as: Telstra Internal Cloud.
• Identified process improvement opportunities and proposed solutions and budget requirements to senior leadership
• Evaluated and managed technology introduction and team performance

Melbourne, Victoria, AU

• Managed a team of technical specialists providing high quality and timely services including requirements analysis, solution design, implementation, documentation and 3rd level support services to the Sensis business
• Responsible for infrastructure and shared services, which included data centres and disaster recovery sites, hypervisors, storage and backup infrastructure, wireless networks, LAN and WAN
• Managed the Plan, Design and Build functions and provided administrative direction and support for daily BAU activities
• Developed strategic partnerships with key vendors to improve delivery agility and response times whilst containing costs
• Integrated initiatives from all technical streams for input into the development of the following year’s program

Melbourne, Victoria, AU

• Responsible for the operational health of all Sensis Storage as well as Backup Infrastructure Services

Melbourne, Victoria, AU

• Established the Storage Operation team within Sensis Infrastructure Services group

Sydney, NSW, AU

• Designed and built solutions for the centralised storage and IT systems architecture using multiple protocols

Bachelor Of Computing, Software Engineering

Diploma In Software Engineering, Software Engineering