Naushad B. Email & Phone Number

-Sales and Revenue Generation: Collaborating with sales teams to identify growth opportunities and convert prospects into paying customers.-Customer Retention and Loyalty: Implementing strategies to enhance customer retention, reduce churn, and foster long-term loyalty.-Upselling and Cross-Selling: Identifying opportunities to upsell and cross-sell.

-Customer Relationship Management: Building and maintaining strong relationships with key clients, understanding their business needs, and serving as their primary point of contact.-Customer Onboarding: Leading the onboarding process for new clients, ensuring a smooth and efficient implementation of products or services.-Customer Success Strategy.

• Promote a subset of product or services directly or via partners to prospective and existing customers base
• Own for new and existing client relationship end-to-end,
• Develop solution proposals encompassing all aspects of the application.
• Negotiate pricing and contractual agreement
• Build and maintain strong client relationships, and serve as a trusted partner to your clients maintain account h health
• Actively mentoring team members to ensure proper knowledge sharing.

• Managed simultaneous projects on clients’ accounts on a rolling basis.
• Carried out research into clients’ target markets to identify their market’s needs & craft the most effective marketing strategies
• Collaborate with clients from different segments to digitize their services.

Croatia

• Developing a solid and trusting relationship between major key clients and company
• Resolving key client issues and complaints
• Developing a complete understanding of key account needs
• Anticipating key account changes and improvements
• Managing communications between key clients & internal teams
• Negotiating contracts with the client and establishing a timeline of performance

Croatia

-Search of potentials clients, including the presentation of the company mobile solutions to B2B/B2C.-Responsible for developing long-term relationships with new and assigned customers.-Ensure the timely and successful delivery of our solutions according to customer needs and objectives.-Identify and grow opportunities within territory and collaborate with.

Pula, Croatia

• Maintaining the network of charters to ensure availability of vessels.
• Ensuring reservation of charters worldwide.

London, Royaume-Uni

• Dealing with bookings by phone, e-mail, letter, fax & face-to-face
• Preparing bills and taking payments
• Completing procedures when guests arrive & leave
• Dealing with complaint and general hotel related problems.
• Onboarding & training of new recruits
• Administrative & Clerical support

Maurice

Education record

Education record

High School