B (Ben) Nayak Email & Phone Number

Delhi, Dl, In

India

Our approach to accelerating enterprise growth is based on 3 impact points- customers, employees and the enterprise. Forward Eye offers cross-pollinized digital learning, marketing, and digital enterprise solutions to achieve higher employee performance and customer success.- Hyperscale Elearning solutions (Custom courses, microlearning, simulations, VR/ AR apps)- Digital Marketing Solutions (Customer Engagement, PR & Comm, VR/ AR apps)- Digital Enterprise Solutions (Web Portals, Ecommerce, Artificial Intelligence- Stability AI, AR/VR)

New Delhi Area, India

Achievements:Established the company's practice focus in healthcare, pharmaceuticals & life sciences segments.Introduced and established stronghold of the company's services in the US & UK markets.Acquired 5 new Fortune 100 customer accounts.Supported Pre-sales & DevOps in identifying customer business problems and solutions to solve them.Established & led the company's marketing team to support organizational change and goals.

Noida Area, India

In a business development role, I worked with my management and presales team to offer the organization's products and services to customers in US & Europe.Products/ Services Managed: Application Development, Independent Testing, Digital Media Solutions.Role(s): Business Development, Go-to-market Planning, Campaign Planning, Lead Generation & Management, Account Planning and Development, Account Marcom ManagementAchievements:Established the company's practice focus in Independent Validation Services.Partnered with Quality & Testing Group to develop competency centre for Mercury ToolsLaunched go-to-market resulting in evaluations from companies like Lego, Wipro

New Delhi Area, India

I joined this start-up with a challenge to develop a corporate business plan, identify core and associate business streams and provide measurable coordinates to its business growth.•Business Development•Sales team recruitment and training•Managing transactional team targets•Develop marketing plan and outreach strategy•Content Development for corporate website, brochures and case studies•Drove corporate identity representation in CeBIT 2006, Hannover, Germany including event-based branding activities and presale campaigns.•Managed corporate representation campaign for Outsource World exhibition 2006, London, UK including pre-exhibition sales campaign management.

Gurgaon, India

In a program management role, I worked with the PMO and senior management team to deliver the following:1) Participate in customer discussions to understand and document the scope of work2) Create functional specification documentation based on client meetings3) Prepare proposals in response to RFPs/ RFIs4) Program management for key accounts for opportunity management and action5) Train inside sales team on capabilities, sales process and lead management

Noida Area, India

•Anchored the company's business development initiatives in UK. •Lead generation through calls and email campaigns.•Trained new team members on products, services and sales pitch•Acquired first customer in UK within fortnight of joining.•Delivered client presentations with sales manager and VP.

Gurgaon, India

I joined RICO in a customer support role and was promoted to manage a team of 60 + CSEs across various customer processes.1) Managed success of outbound voice-processes for Sprint Canada and Chase Manhattan2) Piloted new processes on mail order pharmacy and reverse mortgage3) Worked with QA team to assess and report on sales, appointments and calls4) Worked with training head in developing training content on Phonetics, Geo-sensitisation and Cultural training5) Played key role in improving quality scores by an average of 15% by measurement and training

Bachelor Of Laws - Llb, Criminal Justice/Law Enforcement Administration

Master Of Business Administration - Mba, Information Technology, A

Mca, Computer Software Engineering, A

B.Sc, Linear Algebra,Applied Mathematics,Physics,Organic & Inorganic Chemistry

Activities and Societies: National Service Scheme Volunteer

Aissce, Physics, Chemistry, Maths, Bio

Activities and Societies: A Certificate in National Cadet Corps, Junior Wing School Captain for Shivaji House, 1993