Brandy Dukes Email and Phone Number
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A solution-driven, accomplished senior leader with a proven record of delivering successful results. Skilled in leading project and program leaders who oversee large scale, multimillion dollar projects across an integrated delivery system. Experienced in the development and execution of an Enterprise Project and Portfolio Management Office – to include project intake, project prioritization, capacity management, portfolio governance, and project delivery. Excellent communicator who is skilled at problem solving by making complex decisions in nebulous environments. Inspirational people leader who is committed to building trust and motivating others to reach their highest potential and achieve results. Expertise includes:• Mentoring and driving teams to ensure the successful completion of complex projects.• Advocating and driving to solutions.• Facilitating strategic plans. • Partnering with cross-functional teams to promote success within an organization.• Making tough decisions in complex situations to develop workable solutions.• Analyzing, implementing, and improving processes to gain efficiencies.I am always interested in growing my network and connecting with like-minded professionals. Let's connect.
Inatai Foundation
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Vice President, Operations And AdministrationInatai Foundation Dec 2023 - PresentSeattle, Washington, United StatesProvide executive-level leadership for Foundation-wide administrative functions, operations, and infrastructure including finance, human resources, technology, facilities, and legal oversight. Collaborate with executive team on short- and- long term organizational planning and change efforts. Accountable for ensuring that infrastructure, systems, policies, and processes support Inatai’s vision and increasing complexity. Accountable for ensuring that the Foundation’s organizational life, rhythm, and structure are healthy, cohesive, values aligned, and integrate equity and racial justice at all levels.
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Avp, Portfolio Management & Business Operations (Epmo)Multicare Health System Dec 2021 - Aug 2023Accountable for the execution of MultiCare’s strategic portfolio. Responsible for helping system leaders develop and prioritize their portfolio. Oversees the execution of project governance, project/program intake, and resource supply-and-demand. In charge of developing and executing a scalable Change Management program for the organization. Responsible for ensuring teams are receiving the appropriate level of coaching and support to successfully deliver projects aligned with the organization’s strategic objectives. -
Director, Portfolio Management And Project Delivery (Epmo)Multicare Health System Jul 2019 - Dec 2021Accountable for the development of the overall strategy for the EPMO. Responsible for the management, direction, and guidance of the day-to-day activities of the System Project and Portfolio Management Team. Accountable for helping system leaders develop and prioritize their portfolio. Developed enterprise system governance for projects/programs. Accountable for ensuring teams were receiving the appropriate level of coaching and support to successfully deliver projects aligned with the organization’s strategic objectives.
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Manager, Is&T Project Management OficeMulticare Health System Sep 2018 - Jul 2019Tacoma, WaResponsible for the overall management, direction, accountability, and guidance of the day-to-day activities of the IS&T Project Management Team. Manages the execution of the project governance and the intake process throughout IS&T. Additionally, accountable for ensuring teams are receiving the appropriate level of coaching and support to implement and achieve the goals of the organization and deliver on the IS&T portfolio roadmap.
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Senior Enterprise Project ManagerMulticare Health System Jul 2016 - Sep 2018Tacoma, WaManages multiple large scale, highly complex projects with cross-functional project teams. Partners with Executive Leadership to develop the strategic roadmap for various initiatives for the organization. Directs the planning and execution of all project phases from conception through go live. Lead highly effective multidisciplinary teams across the system. Ensures that all projects are completed successfully on time and on budget.
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I.T. Project ManagerMulticare Health System Dec 2012 - Jul 2016Tacoma, WaManages multiple large scale, highly complex projects with cross-functional I.T. project teams. Partners with Executive Leadership in I.T. and Operations to develop the I.T. plan of execution for system-wide strategic initiatives. Directs the planning and execution of all I.T. project phases from conception through go live. Managed multiple MHS clinic, and contracted clinic provider group moves throughout Washington State. Managed project capacity for nine I.T. teams. Partnered with the Results Management Office to develop and implement the use of various processes and tools throughout the organization. Ensured that all projects are completed successfully, on time, and on budget.
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Business Operations AnalystGroup Health Cooperative Feb 2012 - Dec 2012Tukwila, WashingtonManaged projects that impact the Group Health Delivery System. Facilitated the introduction, acceptance, integration, and effective use of business process software. Ensured that quality initiatives and Lean methodologies were in use in business operation functional areas. Developed training curriculum, instructional materials, and provided end user training in Eastern and Western Washington. Developed and documented procedures for Delivery System business operations staff for all workflows. Ensured business procedures were in compliance with mandated federal regulations. Provided direct end-user support services to Delivery System business operations staff and leadership.
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Manager, Member Services (Customer Service And Enrollment)Soundpath Health (Formerly Puget Sound Health Partners) Apr 2010 - Feb 2012Federal Way, WashingtonManaged staff of ten permanent employees and 14 seasonal employees who answer customer service inquiries including, but not limited to Medicare, claims, pharmacy, and enrollment questions. In addition, managed enrollment staff responsible for processing enrollments within CMS compliance guidelines and managed quality audit staff responsible for ensuring all staff maintains CMS compliance. Challenged with conducting a staffing analysis to reduce administrative costs and remain closely aligned with corporate goals and mission statement.
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Brand Programs ManagerUnicare Jul 2007 - Dec 2009Charged with working with Sales to increase new business and maintain existing business in the consumer marketplace while reducing the overall collateral budget by 3%. Planned, developed, designed, and implemented sales collateral for new product initiatives in consumer and commercial markets. Coordinated and oversaw the execution of advertising and promotional programs.
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Process Expert IiUnicare Jan 2006 - Jul 2007Managed various projects with impact to individual, small and large group membership. Served as the liaison between membership and offshore staff. Challenged with conducting a staffing analysis to reduce administrative costs in membership area by 3%.
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Business AnalystUnicare Jan 2003 - Jan 2006Challenged with defining data, business and user requirements and translating them into detailed business requirements and plans. Managed both on and offshore training needs for membership. Served as single point of contact for small group membership for offshore vendor.
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Customer Service Representative/Project SpecialistUnicare Sep 2000 - Jan 2003Conducted customer service responsibilities for small employer groups – sized 2-99. Managed projects related to system enhancements for small group membership. Researched system issues on small group and individual policies and corrected them.
Brandy Dukes Skills
Brandy Dukes Education Details
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Business Administration And Management, General -
English
Frequently Asked Questions about Brandy Dukes
What company does Brandy Dukes work for?
Brandy Dukes works for Inatai Foundation
What is Brandy Dukes's role at the current company?
Brandy Dukes's current role is Project and Program Leadership | Portfolio Management | Governance | Strategic Planning | Executive Leadership | Change Management.
What is Brandy Dukes's email address?
Brandy Dukes's email address is br****@****are.org
What is Brandy Dukes's direct phone number?
Brandy Dukes's direct phone number is +120662*****
What schools did Brandy Dukes attend?
Brandy Dukes attended Benedictine University, Illinois State University.
What are some of Brandy Dukes's interests?
Brandy Dukes has interest in Collecting Antiques, Exercise, Home Improvement, Collecting Art, Donor, Reading, Gourmet Cooking, Sports, The Arts, Fishing.
What skills is Brandy Dukes known for?
Brandy Dukes has skills like Process Improvement, Healthcare, Management, Leadership, Hipaa, Health Insurance, Business Analysis, Visio, Medicare, Training, Project Management, Customer Service.
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Brandy Cates
Business Management Professional Leadership Operations And Team Efficiency ExpertBuna, Tx1yahoo.com -
Brandy Dukes
Odessa, Mo -
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