As the Director of the SBS Center of Excellence, I created a Center of Excellence dedicated to financial analytics, continuous improvement, and optimizing data utilization. My focus on fostering collaboration across cross-functional teams helped strengthen stakeholder relationships and better align with customer needs. I managed a diverse portfolio of transformation initiatives, ensuring that IT projects were closely aligned with business objectives to drive meaningful operational efficiencies. By leading a team of business analysts, data analysts and data scientists, I enhanced decision-making processes through AI, process improvements, data mining, and predictive analytics. I also successfully negotiated and managed a major Business Process Outsourcing (BPO) contract, delivering key strategic outcomes.

As the Director of M&A, I led the successful execution of complex mergers, leveraging robust data analysis to deliver actionable insights that resulted in significant synergies. My role included leadership of the Integration Management Office (IMO), where I oversaw 13 work-streams and a team of over 50 professionals. I engaged with diverse stakeholders to ensure seamless integration processes while balancing conflicting requirements. My extensive expertise in program leadership and change management was instrumental in analyzing market dynamics and developing contingency plans for system conversions across multiple markets, mitigating potential losses and ensuring smooth transitions.

As the Director of Enterprise Business Process Management, I established an Enterprise PMO to standardize processes and enhance governance, leading to improved stakeholder relationships and significant cost synergies. In my role as a senior IT leader, I directed business analysis, process improvement, and project management teams, driving operational excellence across the organization. I spearheaded the secure divestiture of three markets, leading a team of over 40 professionals to execute firewall systems and ensure compliance with FTC regulations under tight deadlines. Additionally, I designed and implemented a governance structure for portfolio management, ensuring consistent and successful project delivery.

As the Manager of Business Analytics, I consolidated key performance indicators (KPIs) across multiple subsidiaries, enhancing visibility and driving data-driven decision-making in alignment with our digital strategies. I collaborated closely with stakeholders to ensure that business intelligence (BI) tools effectively addressed business needs and improved operational efficiency. Leading a team of data scientists and analysts, I managed data visualization efforts using tools like Tableau and Power BI, delivering high-quality insights across a $2B organization. Additionally, I spearheaded the development of a robust financial data warehouse to support comprehensive analytics and reporting.

As a Sr. TPM, I leveraged my expertise in program and project management to serve as both the program manager and product owner for the development of a state-of-the-art delivery management system for two distribution companies across the western US. This innovative system provided on-demand insights into product location and delivery timing for customers and sellers, while also automating credit and returns processing. I led the end-to-end deployment of Warehouse Management Systems (WMS) and ERP systems, driving significant improvements in operational efficiency and data consistency. My role also involved authoring comprehensive design documentation, ensuring alignment with corporate goals and minimizing operational disruption throughout the implementation process.