Brian Hoskins Email & Phone Number

Leave of Absence 01/2018 – 04/2022During my leave of absence, I was caring for a close family member during a serious illness. Now, I'm ready to return to a professional role.

Indianapolis, Indiana Area

Provide design, installation, changes and support to premise and cloud based VoIP telecommunication systems, with applications for unified messaging, mobility and call centers.

1420 Chase Court, Carmel, In 46032

Responsible for the direction, management and administration of the school's business Operations. Served as head of Technology, Accounting, Human Resources and Property & Facilities.* Served as CFO for all financial reporting, auditing and budget.* Served as financial aid administrator. Developed worksheets that streamlined entire financial aid process. * Managed move from a single-station based finance system to a hosted, cloud solution.* Introduced technology leasing model - improved cash flow and technology refresh cycles.* Consolidated vendors, streamlined services, simplified administration & management. * Negotiated favorable renewals for all business insurance, eliminating overlapping coverage / costs.* Migrated antiquated email system to Google Mail and introduced Google for Education / Classroom.* Presented at school board meetings providing updates on technology advancements and operational improvements.

Lebanon, Indiana

Responsible for overall planning, organizing and execution of all IT/Telecommunications functions for the City of Lebanon and Lebanon Utilities. • Led VoIP upgrade from concept to closure. Effective planning led to complete switchover in less than six hours. • Implemented Service Desk, Purchasing and Asset Tracking systems within the first 90 days of employment.o Provided immediate monitoring and control of workload, budget and purchasing.• Introduced formal project management procedures throughout City and Utility business units.• Developed separate technology budgets embraced by City Council & Board of Works. • Initiated collaboration between City, County and neighboring Municipal IT groups. o Created county-wide IT team effectively sharing resources and expertise. o Consolidated county-wide disaster recovery / business continuity plan.o Managed emergency relief efforts after 2013 tornado. Police and fire communications, business internet.• Consolidated City-wide IP camera security system. Implemented data security policies.• Negotiated fiber upgrade and emergency backhaul for redundant access.• Managed iLines wireless ISP. • Authored renewable business plan that grew customer base 47% in 30 months.

Indianapolis, Indiana

Direct all aspects of IT systems and program management within multi-site civil engineering and architectural firm; design and maintain network and server infrastructure based on company needs and requirements to support all operations within highly functional environment. Serve as lead Project Manager across research, proposal, and information stages; supervise all project teams and liaise between key vendors and business leaders. Support systems and architecture and provide strategies for cost-effective solutions.Information Technology Director / US Operations, 2005 - 2010Information Technology Manager, 2002 – 2005Senior Systems Specialist, 2002 – 2002• Introduced server virtualization through VMware. • Saved 13% on project budget by negotiating refurbished, warranted, same make/model hardware.• Saved approximately $150k for 2010 by introducing an alternative SAN upgrade.• Led design software upgrade from AutoCAD (2D) to Civil (3D) across 11 US offices. • Global [Deltek] ERP system upgrade. Migrated from proprietary reporting module to SQL Server Reporting Services (SSRS) and SQL Server 2008 R2. Thorough planning led to a 6 hour implementation versus 18 hours estimated. • Designed and implemented 24 station, thin client / separate network, training facility.• Consolidated telecommunications, reduced annual costs by 12%.• Introduced technology leasing model - improved cash flow and technology refresh cycles.• Maintained 100% employee retention through motivational and inspirational leadership skills.• Implemented MPLS between 8 regional sites providing seamless network services and support. • Standardized network hardware and software configuration models - reduced support calls by 23% in first year.• Introduced ITIL methodologies to technical operations, including the implementation of industry-standard change management and project management practices.

Led cross-functional teams of support analysis and technology specialists to coordinate complex merger with Sallie Mae. Evaluated systems and processes and implemented comprehensive procedures to ensure maximum productivity and minimal downtime; oversaw systems migration and process implementation through smooth transition phase.

Carmel, Indiana

Demonstrated highly focused, successful IT program management and operations leadership with progressively responsible positions. Crafted innovative solutions to support daily activities within P&C insurance firm; managed IT staff members to maintain all programs, processes, and architecture.Information Systems Manager, 1994 - 2000Network Manager, 1992 - 1994Programming Manager, 1991 - 1992Senior Programmer Analyst, 1988 – 1991Demonstrated highly focused, successful IT program management and operations leadership with progressively responsible positions. Crafted innovative solutions to support daily activities within P&C insurance firm.• Introduced several new technologies that streamlined operations, including LAN technology.• Developed entire systems support department; • Created positions, hired and trained all staff members• Created all policies and procedures - standard methodologies.• Managed $3M+ annual budget with less than 3% deviation. • Consolidated and reduced support staff by 25% during 23% company grow

Master'S, Business Administration

Bs, Organizational Leadership