Benjamin C. Email & Phone Number

Dallas, Tx, Us

Streamline model training through innovative prompts and feedback techniques.Contribute to high-quality, diverse datasets to fuel accurate and engaging AI outputs.Analyze and evaluate model performance, fine-tuning results for maximum impact.Land on creative solutions to bridge the gap between AI and human communication.Engage in collaborative campaigns with writers by sharing knowledge and fostering an inclusive environment.

Melville, New York, Us

Fueling Growth with Diverse Talent:Built a vibrant team: Actively sought passionate individuals to join our dynamic fulfillment center and other exciting roles.Proactive sourcing: leveraged innovative high-volume strategies to attract a diverse pool of high-caliber candidates, ensuring a strong talent pipeline.Relationship-driven outreach: cultivated robust internal and external connections to source the best talent that aligns with our company's mission and core values.Shaping the future: In addition to just filling positions; I was building a diverse workforce that reflects our values and propels our future success

Dallas, Texas, Us

Collaborate on the development of automated response actions and playbooks tailored to our environment, and develop training programs to increase employee expertise.Utilize ServiceNow to draft, review, and update policies and procedures related to data center operations, ensuring alignment with industry best practices and organizational requirements.Develop and maintain SOPs for routine data center tasks such as server provisioning, equipment maintenance, and disaster recovery procedures within ServiceNow's Knowledge Base module.Use ServiceNow's Document Management capabilities to store and organize technical documentation, including network diagrams, equipment manuals, and configuration guides, ensuring easy access for data center staff.Leverage ServiceNow's Knowledge Management module to capture and share knowledge related to data center operations, including troubleshooting techniques, system configurations, and best practices, promoting efficiency and consistency across the team.Develop and maintain incident response plans within ServiceNow, outlining procedures for addressing data center emergencies such as power outages, security breaches, or environmental hazards, ensuring readiness to respond effectively to unexpected events.Configure and manage IAM policies and roles within Azure Active Directory to control access to research computing resources, ensuring users have appropriate permissions based on their roles and responsibilities.Implement Azure Active Directory Identity Governance features such as Access Reviews to periodically review and certify access to computing resources, ensuring compliance and security.MS VisioSharepointOffice 365

San Antonio, Tx, Us

Data Analytics Bootcamp delivered skill and portfolio development with the following tools:+Tableau+PowerBI+SQL

Conshohocken, Pa, Us

Collaborated with the software development team to design a new pharmaceutical software portal, ensuring alignment with business goals, user requirements, and implementation of internal controls that adhered to SOX compliance.Conducted process and workflow discovery during the testing phase of the software, measuring and quantifying performance to report potential improvements.Audited tech inputs to ensure HIPAA compliance is met within the portal and document imaging software to protect patient and prescriber data.Provided order fulfillment support to the pharmacy technician team. Provided onboarding training for new hires and ongoing training for compliance requirements.