Bence Nagy Email & Phone Number

Lutry, Vaud, Switzerland

In charge of organisation and strategic reinvention of Front office and Housekeeping departments.

Lutry, Vaud, Switzerland

Lausanne, Vaud, Switzerland

Responsible for post COVID reopening of the meetings and events operation. Occasionally replacing the Restaurant manager.

Lausanne Area, Switzerland

- Developing upselling skills - Improved customer service in French and English- Correspondance to partner companies in French and English- Responsible for Guest Relation Management- Inventory management and controlling invoices from suppliers- Responsible for training interns

Martigny, Valais, Switzerland

As a part of our curriculum every second week we worked in a different departement of Vatel Hotel in Martigny including:- service restaurant- service seminaire - service bar- kitchen of the restaurant and seminaire- kitchen of the school canteen - patisserie- stewarding and dishwashing- house keeping - reception- maintenanceDuring the first year we.

Lausanne Area, Switzerland

I have completed my second internship at the reception of Hotel Swiss Wine and Bar.I gathered skills and experience in:- Customer relations- Customer service in French and English- Administrative tasks of reception- Fast problem solving- Time management- Working independently- Quick and efficient decision making

Lausanne Area, Switzerland

I spent six months in the Brasserie du Grand Chene. At the beginning I was working as a runner. Later on as my French skills improved I became a waiter assistant. Finally in the last month I was promoted to be a semi-waiter.I gathered knowledge on:- Gained knowledge on luxurious service- Learned effective and efficient teamwork- Acquired F&B vocabulary in.

Ambleside, Cumbria, United Kingdom

As a waiter: - Preparing the service area in the morning- Taking orders- Serving food and beverage- Enhancing customer relation and satisfaction - Closing and cleaningAs a house keeping assistant:- Preparing rooms between guest arrivals- Responsible for laundry process- Maintaining the clean state of public areas

Master Of Science, International Hospitality Management, 83.6/100 Distinction

Activities and Societies: - Best student of the term - Best dissertation of the term (90/100) - MSc Ambassador of the Student Ambassador.

Master Of Science In International Hospitality Management, 83,6/100 Distinction

16,23/20 Average On Bachelor Exams

Activities and Societies: - Giving extra classes in accounting. - Volunteer at Vatel's Christmas market stand. Various rewards at the.

Tourism And Hospitality In German Language, Turism And Hospitality, Graduated With Distinction

Activities and Societies: Head of the student cuncil of the Highschool (2011-2015) Head of the student cuncil of the Highschool campus.