—> Analyze and understand competitive industry trends to advance technology products that drive innovation—> Work closely with customers to translate their pain points into groomed and curated product backlog—> Partner with Engineering to scope and sizefeatures—> Work with Marketing to shape broader messaging in the market and help enable Sales and Customer Success to have all the tools to deliver on revenue targets

Manage all aspects of technology implementation related to the marketing of the City of Virginia Beach as a premier destination for local citizens and out-of-town visitors alike. Responsible for requirements gathering, testing, training, and post-deployment support. Work alongside Solution Architects and Technical Architects to design, develop, and deploy technology solutions across the enterprise.

-- Analyze business operations; identify business needs and business process improvements and develop automation to maximize efficiency and effectiveness-- Act as on-property specialist for network and server-based applications.-- Responsible for 20+ software applications.

Analyze and understand specific client needs to match and maximize the use of event software to align and meet their business needs. Implement event software and technology in support of client events. Remotely and while on-site I perform duties including meeting logistics, on-going client support, software testing, hardware configuration, as well as sales and marketing related support.LRP Publications is a broad-based media company serving business and education professionals. Specializing in the fields of education administration, education law, education technology, federal employment, human resources, workers' compensation and disability, and ergonomics, the company publishes hundreds of books, pamphlets, newsletters, videos and online resources.

Manage the Training and professional development of members throughout the organization.Equip staff with the knowledge, practical skills and motivation to carry out work-related tasks. Assist with ongoing, long-term improvement of employees' skills, enabling them to fulfil their potential within their organization

Call center management and sales team lead responsible for coaching and monitoring others to goal achievement in a pay for performance sales environment.

•Manage an international team of Employee Development Specialists in a performance-driven environment. Training delivered includes negotiations skill, overcoming objections and asset location. •Develop and deploy comprehensive training for frontline managers through a series of Management/Leadership modules. •Serve as key communicator for policy and process changes.

Managed a national team of Talent Development Specialist at a publically traded financial services company.

•Provided ongoing technology integration training as well as one-on-one technical support to instructional personnel throughout the district.•Utilized a wireless mobile computer lab to deliver curriculum-based technology training to elementary and middle school students.•Drafted media releases for the purpose of publicizing various regional technology initiatives.