Bo Mendoza Email and Phone Number

SR EVENT MANAGER, George P. Johnson, San Carlos, CA, March 2007-present. Delivered exceptional customer service at events by being committed to creating powerful impressions, purposeful in developing impacting relationships and intentional in delivering significant results. Worked in conjunction with multiple account teams to ensure all program-specific staffing, operational and logistical, service labor needs are met while maintaining high professional standards. Directly managed department goals, standards, policies and procedures. Ensured on-site personnel meet service objectives. Monitored staff performance. Sourced, selected, supported & managed event staff. Shifted the paradigm from temporary staffing to Ambassador staffing mindset. Excelled in implementing cost savings and avoidance practices through competitive RFP process. Maintained company policies/procedures. Developed and implemented best practices. Worked with project team leads to ensure open communications in executing staff deliverables. Managed multi-million budget, third party supplier billing reconciliation, event reporting at over 170 events. Demonstrated positive management characteristics that resulted in high post event scores and ratings. Planned, trained and managed staff from 16 to 1,600 in 3 to 30 concurrent venues for 17 to 170,000 attendees. Travelled over 75k miles annually. Exciting public speaking & training skills. Maintained company standards for client & internal services. Coordinated concurrent and multiple staffing service deliverables. Proactive, creative thinker, problem solver with the ability to “think on your feet.” Excelled in consultative approach to challenges and opportunities. Advanced team on-boarding with the ability to maintain corporate standards and procedures. Effectively managed timeline deliverables.