• Managed 50+ account with over $1 million in annual ad spend.• Managed 15+ agency relationships by offering data driven decision and suggestions• Overhauled conversion tracking and conversion tracking metrics for accounts, new and old.• Turn troubled accounts into successful lead generating ad sets utilizing the Google Ads platform.• Proficient on Google Ads, Google Analytics, Google Tag Manager, Microsoft Ads, as well as call tracking services (i.e. CallRail, CallTrackingMetrics, Google DNI).

• Mnaged 10+ service client relationships by routinely offering critical feedback to IT structure and processes as well as product and service upsells to accomplish suggested feedback.• Routinely provided remote and on-site technical assistance for clients.• Deployed, monitored, updated, and offered troubleshooting solutions for desktops and laptops in a Windows 10, Windows 7, and Mac environments.• Installed and managed remote servers utilizing the Windows Server 2008 r2 and Windows 2012 r2 environments with a focus on Active Directory, adding new employees, emails, group policy, and permissions as well as establishing VPN access for remote workers

• Gave vision and direction for Children’s Ministry, Youth Ministry, Young Adult Ministry, and Pastoral Care Ministry.• Managed over 80+ weekly volunteers through training and direction to fulfill vision as well as weekly on-going needs.• Overhauled Children’s Ministry approach by creating teaching curriculum, training teachers and leaders, restructuring use of time and facility to accommodate necessary changes to see vision come to fruition• Developed a more systematic Pastoral Care ministry so that those who had needs were cared by creating an organized system to monitor who was in need and those who were giving care so that all needs were being met.

• Managed a team of 12 to 35 TSOs to fulfill the duties to keep the airways safe.• Served as the first point of contact for all escalated situations as well as a thoughtful leader in handling employee conflict.• Served as a thought leader on improving interactions between the public and the TSOs.

Worked as a Marketing Coach and Help Desk Support for clients started a web based business.

Mastered Final Cut Pro and gained skills in Adobe Photoshop by assisting clients with video resumes.