Steven Boardman Email & Phone Number

Providing overall leadership to the Pre-sales function, supporting all sales solutions, engagements, and proposals across Hornbill's suite of SaaS solutions, including IT & Enterprise Service Management, Process Orchestration and Automation.Provide technical advice, support and strategy to our customers (direct and channel) and the Sales Team to deliver continued growth within the business.Implement and iterate processes and systems to manage sales engagements, manage content and… Show more Providing overall leadership to the Pre-sales function, supporting all sales solutions, engagements, and proposals across Hornbill's suite of SaaS solutions, including IT & Enterprise Service Management, Process Orchestration and Automation.Provide technical advice, support and strategy to our customers (direct and channel) and the Sales Team to deliver continued growth within the business.Implement and iterate processes and systems to manage sales engagements, manage content and enable sandbox and sales demo environments. Show less

Providing overall leadership to the Pre-sales function, supporting all sales solutions, engagements, and proposals. Provide technical advice, support and strategy to our customers (direct and channel) and the Sales Team to deliver continued growth within the business.Implement and iterate processes and systems to manage sales engagements, manage content and enable sandbox and sales demo environments.

Combing roles supporting the Product Management team and leading on solution selling to new and existing customers on the Hornbill SaaS platform (Hornbill Service Manager)Responsibilities include:* RFI / RFP management* Supporting marketing activities and events* Managing demo environments * Supporting Sales with product demonstrations * Supporting POC's* Working with Development:* CAB Member* Product Requirement definition* Acceptance Testing… Show more Combing roles supporting the Product Management team and leading on solution selling to new and existing customers on the Hornbill SaaS platform (Hornbill Service Manager)Responsibilities include:* RFI / RFP management* Supporting marketing activities and events* Managing demo environments * Supporting Sales with product demonstrations * Supporting POC's* Working with Development:* CAB Member* Product Requirement definition* Acceptance Testing * Product Documentation* Customer Support Forum Show less

Supporting and enabling the sales team to sell Hornbill's Supportworks Service Management solutionRFI / RFP managementSupporting marketing activities and eventsManaging demo environments Supporting Sales with product demonstrations Delivering POC'sSupporting Product Development through market assessments and feedback loops

New Business and Account Management of:* Helpdesk Software & Services* Remote Control Solutions (Netop)* Classroom Management Solutions (Netop)* Network Discovery Solutions (Centennial)

Higher National Diploma, Business Studies

A-Levels, Computer Science Business Studies Geography

Education record