Bob Bice Email & Phone Number

Detroit, Michigan, United States

• Principal Analyst on key migration of loan origination platform processing $100B+ annually.• Moved legacy on-premises WPF application to dynamic cloud native Angular web application capable of running in any browser.• Created, deployed, and monitored CI/CD pipelines in Azure DevOps; utilized both Kubernetes and Docker.• Served as On-call contact for afterhours deployments and accident response.• Integrated internal and external APIs using REST and Command Query Separation.• Exhaustive analysis of 1000+ individual fields in a 100MM+ record MS-SQL database - resulting in smooth data migration with no sync issues.• Technical Analyst with the ability to solve deep problems via navigation of the .NET stack within the enterprise.• Flexible agile team member with the proven ability to commit quality code, via automated UI testing in Cypress and robust integration testing in C#.

Detroit, Mi

• Selected to lead high performing special project team with ability to proven ability to reduce Appraisal Turn-Time by 95% via encrypted video.• First team to implement SSO as well as a cloud native project at Amrock, allowing extensibility and POC for other teams.• Implemented user driven account lock-out, decreasing support tickets by 60%, enabling support analysts to directly contribute to agile team.• Lead code refactor of automated assigning logic to allow for higher auto-assign rate (up to ~95% from low 70%), adding improved visibility.• Coached high-level team members to assure continued trajectory; worked diligently with struggling team members to ensure accountability.

Detroit, Mi

• CFPB Integration - Selected to work on High Impact compliance project affecting every process and important document in the business. • Collaborated with DBA and Engineer to automate check refund process over 3 weeks time horizon; saving ~$1MM in labor cost and 3 months in time.• Follow-up Queue: Designed a new process to reduce follow-up touch points by 75% for primary vendor.

Detroit, Mi

•Develop, document, and analyze operational processes to identify areas for improvement in the business•Built strong business relationships through facilitation and execution of project goals prioritized by stakeholders•Shortages Project: isolated 60% of recording shortage issues, resolving 40% of those identified •Follow-up Queue: vetted out and designed a new process to reduce follow-up touch points by 75% for primary vendor•Recon Tool: effectively communicated business needs from leaders to business analysts and developers•Pricing Calculator: examined manual inputs to determine appropriate requirements for automation

Greater Detroit Area

•Review documents that affect title, including: trusts, divorce decrees, land contracts, and corporate charters•Consistently exceeded production goals while expanding my role through additional training•Collaborate in groups to update internal training manuals and advise on best practices

Lansing, Mi

• Pulled and logged property parcel information for 500+ properties spanning the Midwest, in cities with populations over 1 million and less 100.• Catalogued comparable information to establish value of REO properties for $200MM Special Assets Group portfolio.• Worked directly with C-suite on approach to convert variety of RE investments ranging from Heavy Industrial to Single Family Homes.

Bachelor Of Arts (B.A.), Accounting And Information Systems

Activities and Societies: National Society of Leadership and Success, MSU Finance Association, PwC xTax Competition.Developed.

Full Stack .Net C#

Activities and Societies: C# | ASP.NET | MS-SQL | Entity | Angular | Swift | CSS | HTML | PythonFormally developed my skills in C#.

Full Stack C# .Net