Senior Vice President
Keystone Associates
Boston, Ma
Directed client services and operations for Boston headquarters office, oversaw delivery of client services accounting for approximately 50% of company revenue. Managed client relationships in partnership with sales team.Created strong internal business partnerships and led cross-functional teams to provide innovative solutions, including new product offerings, client management and billing systems and automated processes.Consulted effectively to diverse client base across financial services, biotech, and higher education, healthcare, high tech, publishing, manufacturing and legal community.Managed staff of 10 consultants, along with four administrative staff. Partnered with a sales staff of seven.