Bob Bourget Email & Phone Number
Who is Bob Bourget? Overview
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Bob Bourget is listed as Providence County at Rhode Island, based in Providence County, Rhode Island, United States. AeroLeads shows a matched LinkedIn profile for Bob Bourget.
Bob Bourget previously worked as Maritime Customer Support Center Manager at Viasat Inc. and Network Manager at Kvh Industries Inc.. Bob Bourget holds Bachelor Of Science (Bs), Computer And Information Sciences And Support Services from Rhode Island College.
About Bob Bourget
Dedicated Network Operations Manager with a proven track record of providing day-to-day support and escalation assistance for 24/7 Tech Support teams in a managed service environment. Proficient in guiding technicians, resolving customer issues, and managing high-visibility cases. Recognized for developing and deploying efficient processes and training to enhance problem resolution effectiveness. Successfully managed global VSAT network operations, overseeing service provider activities, addressing escalated network issues, and maintaining strong customer relationships. Skilled in incident and problem management, project leadership, and employee development.
Bob Bourget's current company
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Bob Bourget work experience
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Maritime Customer Support Center Manager
Provided day-to-day and escalation support for CSC Technicians assisting Maritime Mobile Broadband customers (VSAT). Provided the required support to ensure that all customer complaints and requests are handled in a proper and timely manner in a 24/7 managed service environment.
Network Manager
Managed Network Operations for KVH’s global VSAT network and performed all duties related to maintaining a high level of service availability and responsiveness to new issues as they arise.
Technical Support Supervisor
Supervised a group of 24/7 technicians who are responsible for customer support of mobile VSAT antenna systems, and maintaining KVH’s global VSAT network at a high operational level. Technicians work with customers, partner field service technicians, satellite providers, teleport operators, partner Network Operations Centers, and VOIP/fax providers
Senior Communications Technician
Network Operations Supervisor
Supervised a 24/7 staff of 20 Support Technicians in a WAN data communications hub (over 4300 remote nodes) at CVS HQ. Support Technicians work with internal technical support, partner engineers, and third-party field service engineers. Responsible for maintaining availability of Satellite, Frame Relay, Terrestrial hub, and remote equipment.
Bob Bourget education
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Rhode Island College
Frequently asked questions about Bob Bourget
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What company does Bob Bourget work for?
Bob Bourget works for Rhode Island.
What is Bob Bourget's role at Rhode Island?
Bob Bourget is listed as Providence County at Rhode Island.
Where is Bob Bourget based?
Bob Bourget is based in Providence County, Rhode Island, United States while working with Rhode Island.
What companies has Bob Bourget worked for?
Bob Bourget has worked for Rhode Island, Viasat Inc., Kvh Industries Inc., Gtech, and Cvs Caremark Corporation.
How can I contact Bob Bourget?
You can use AeroLeads to view verified contact signals for Bob Bourget at Rhode Island, including work email, phone, and LinkedIn data when available.
What schools did Bob Bourget attend?
Bob Bourget holds Bachelor Of Science (Bs), Computer And Information Sciences And Support Services from Rhode Island College.
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