Bob Boyer Email & Phone Number

Madison Heights, Va, Us

Lynchburg, Va, Us

Lead and deliver training sessions for diverse audiences, both in-person and online, ensuring the alignment of content with learning objectives and best practices.Developed and implemented training programs for faculty and staff, including hands-on learning and project development.Manage Canvas LMS for class management, delivering training materials and monitoring learner progress.Collaborated with internal teams and stakeholders to design new processes and improve curriculum.Led the training and onboarding of new employees, providing continuous support through mentorship and feedback.Measure training effectiveness and provide data-driven feedback to improve program delivery and content.Serve as part of a crisis communications team, escalating critical system issues in real-time to ensure business continuity.

Hampton Roads, Va, Us

Provides oversight for the delivery and logistics segment of the supply chain through daily supervision of courier operations.Responsible for the entire HR process of building a new team to support 4 hospitals in Blue Ridge Region of Virginia. Directed a staff of 18 working across a 24/7/365 schedule and corresponding vendor coverage needs.Create and maintain training processes and all corresponding staff documentation. Responsible for staff relations, development, and corrective action process.Ensured all HIPPA and DNV Accreditation processes and directives were followed by the Courier Services department.

Marion, In, Us

Develop systems and processes for Mail and Print Services for current college and university bookstore accounts. Assist executive leadership with service offerings for future client sites.Create and maintain relationships with key business partners to provide enterprise level equipment, software and service levels for the mailing and print industry sectors.Hire, train, and develop Mail and Print Services personnel.Responsible for creating and maintaining financial and strategic planning processes with the Vice President of Retail Operations.Ensuring Mail and Print Services operations relate to Tree of Life corporate values and culture Directly responsible for four mail and 2 print serviced sites.Assist with other Retail Operations functions such as food and beverage, textbooks and general merchandise

Lynchburg, Va, Us

• Coordinate with university senior leadership and administration to provide integrated services to the university. • Major tasks include but not limited to: managing daily operations of multiple departments, procuring equipment critical to department execution, budgeting, and strategic planning. • Implementing vision and strategy according to which consistently align each department with the university’s strategic plan. • Current position oversees three departments, an overall budget of $4.74 million where $2.2 million being collected back in internal revenue. • Guided the merging of Fulfillment and Print Shop departments to better align operations to the university strategic plan while also providing cost savings to university departments to facilitate centralization of print and outbound mail functions• Collaborated on executive team to research, vet, and implement e-procurement system to streamline university-wide purchasing power, improving reporting and workflow while decreasing overall university operations costs.

Lynchburg, Va, Us

• Liaison for Liberty University mail, package, printing and warehousing services offered to university departments and residential students including event support. • Coordinated storage and inventory of university assets, provided internal tracking and security for university properties. • Responsibilities included: directing and hiring staff for corresponding departments, developing and maintaining appropriate yearly budget levels for department operations and provided departmental support to assist University goals. • Oversaw 62 staff members and a combined budget of $4.1 million dollars and collected $3.5 million dollars in internal revenue. • Built inventory control and logistics processes at our off campus warehouse locations from the ground up. Includes budgeting and hiring of staff.• Provided logistical scheduling and transport of Liberty Flames Football equipment for away games for the 2014-2017seasons.

Lynchburg, Va, Us

• Led the mail and package services for university departments and residential students. • Responsibilities included: directing and hiring staff for Postal Services, yearly budgeting, creating systems and processes to ensure security and visibility of University mail and packages while also instituting cost-saving measures for all customers. • Secured a unique zip code for Liberty, 24515. • Procured and implemented OPEX Mail Matrix optical mail sortation machine, which provides automation to our mail sorting process.

Bachelors, Multi/Interdisciplinary Studies

Associate Of Arts - Aa, Multi/Interdisciplinary Studies

High School Diploma