Colony Display Inc. Elgin, IL; December 2002 - PresentLogistic Manager December 2014 - Present• Ensured customer satisfaction by analyzing shipments and proactively identifying potential issues for resolution.• Hold weekly meetings with other department leads to go over issues and come up with a resolution. • Streamline procedures within my department to increase productivity using the 6S Lean program.• Increased revenues by strengthening carrier relationships and building carrier lane capacity.• Located carrier capacity by utilizing multiple carrier databases within operating system and web based applications.• In charge of same day rush processing. Created BOL's, invoices, picking/shipping labels and made sure all orders were picked, packed and shipped.• Ensure all paperwork was processed and maintained, verifying payment amounts and billing.• Participated in monthly cycle counting for warehouse and shop to ensure accountability of inventory.• Coordinate domestic and international shipping and import/export training per customer preference.• Work under intense pressure to meet shipping deadlines.Assistant Logistic Manger 2010 – 2014• Handled 3 major accounts that brought in 75% of our revenue by working closely with their teams to ensure schedules were accurate.• Obtain competitive quotes on pre-paid shipments.• Run daily shipping report orders using our ERP System (Epicor) and provide to the team.• Attend weekly meetings with other department managers to discuss production lead times in order to ship on time. • Work closely with customer service on daily requests for shipment updates. • Follow customer shipping guidelines by uploading tracking into a database, using state to state LTL matrix and correct accounts for parcel shipments.• Update our Production/Shipping report daily with new items and items that have shipped.