Bob Campbell Email & Phone Number

Stratford, Ontario, Canada

Cambridge, Ontario, Canada

o Played a key role in the division's growth, securing major contracts with GM and Ford that led to a substantial increase in sales from $10M to $140Mo Oversaw the expansion of the Quality department by strategically hiring 2 Quality Engineers, 2 Quality Technicians, and 6 Roving Inspectors to support the growing demands of the shop flooro Managing a team of 2 salary and 10 hourly employees, fostering a culture of internal growth and development through skills training and promotion opportunitieso Introduced the role of Roving Inspector, enhancing early identification of defects and process variation, eliminating 200% inspection, and reducing scrapo Instrumental in bringing x-ray capability to the division, which has paid immediate dividends in detecting and correcting issues sooner, providing a strategic advantage in the industry.o Spearheading Fast Response activities in the plant to ensure sustained customer satisfaction through the implementation of best-in-class 8-D and 5-why methodologyo Leading a change management team to track over 100 customer and supplier PPAPs, including multiple successful new product launcheso Managing internal and external audits to ensure compliance with quality standards and regulations.

Stratford, Ontario

Providing valuable services to local industries. I specialize in auditing to ISO9001:2015; IATF16949:2016 and ISO14001:2015.

Stratford, Ontario

Managed the Quality and Environmental systems including all internal and external audit requirements for both systems, managed a staff of 18-20 Quality Engineers and Technicians providing valuable support to production and engineering teams, accountable for monitoring and achievement of targets for key operating metrics, ensured customer and internal issues were addressed in a timely and professional manner, and flawless launches.o In 2017/18 I led the successful transitions of both Quality Management and Environmental Management systems to the newly updated international standards (IATF16949:2016; ISO9001:2015; ISO14001:2015), achieving certifications in both. o Reduced overall customer complaints from over 100 in 2009 to 24 in 2017, by initiating daily “Fast Response” process, which was key to improving communication, stakeholder engagement and issue resolution. Robust corrective actions implemented and verified using a disciplined 8-D approach, utilizing problem solving tools (Fishbone, 5-Why, Is/Is Not). o Reduced scrap from 2.5% in 2010 to 0.94% in 2017. Developed new scrap database utilizing a shop floor scrap entry system. This gave scrap teams very detailed information to target scrap causes and ensure improvements were sustained. o Reduced COPQ from over 5% in 2010 to under 2.5% in 2017. Scrap and inspection reduction drove much of this improvement. Implemented an automated inspection gauge which reduced labour cost by $300K per year as well as reducing scrap costs, external sorting costs and eliminated repeat quality issues. o Launched ZF/Chrysler 9HP program on time and without a single quality issue in first 2 years. This was achieved through effective project planning (APQP) and implementation of lessons learned from previous launches and quality issues.

Stratford, Ontario

Managed the quality department during the sick leave of the Quality Manager. Responsible to regain TS16949 certification and maintain ISO14001 certification.o In 2008 I successfully led the company through the Stage 1 and Stage 2 certification process to reestablish TS16949 certification.

Stratford, Ontario

Lead Quality Engineer on several new product launches, responded to customer issues and supported resolution of internal and external quality issues. Development of quality processes for new product launches and existing product lines.o Developed gauging plan for Main Bearing Cap program including an inline automated 100% inspection system.o Developed several electronic bench gauges for 6L program.

Stratford, Ontario

Schedule and run trials to determine optimum process parameters, evaluate different processes and process variables using statistical techniques such as DOE. Assist with the launch of new stainless steel manifold programs including development of process flow, FMEA, Control Plans, and Jobcards.o Managed foundry tool builds and gating and risering on Jaguar AJ34 and Ford U152 programs to achieve targeted scrap rates and yields. Reduced scrap from over 75% to under 10%

Stratford, Ontario

All in-process and final inspection of product, including incoming material verification, daily verification of heat chemistries, dimensional and visual verification, testing and special processes, and certification.o Developed computer program that calculated recipe for various steel chemistries based on spectrometer measurement and established targets, allowing the reuse of scrap from production. When heats were found to be out of spec, the program would calculate the amount to dump and the recipe to recharge to bring heat into specification.