Bob Case

Bob Case Email and Phone Number

Retired @
Bob Case's Location
Austin, Texas, United States, United States
Bob Case's Contact Details

Bob Case personal email

n/a
About Bob Case

Operations within Dell Financial Services plays a critical role in facilitating financing solutions for Consumers, Small and Medium Businesses, and Large Enterprises since 1997.Thirteen year veteran of Dell Financial Services (DFS) serving as Sr. Vice President, DFS Operations. Manage back office and support services for DFS through multiple domestic and international sites and partner relationships. Organization primarily manages invoice, statement and remit processing, credit exception handling, lease and loan processing, web self-service, customer service, account collections, recovery and asset sales. Prior to joining Dell, managed similar responsibilities at Citi, Alliance Data Systems, Transamerica and GE Capital. Included in 11 year tenure at GE Capital, served as President and General Manager for a consumer lending venture in Mexico and gained invaluable international experience. Earned a bachelor's degree in economics from the University of Colorado and has received numerous awards, and certifications throughout thirty year career in financial services.

Bob Case's Current Company Details
Dell Financial Services

Dell Financial Services

Retired
Bob Case Work Experience Details
  • Dell Financial Services
    Sr. Vp Global Operations At Dell
    Dell Financial Services May 2005 - Present
  • Dell Financial Services
    Vp Global Operations
    Dell Financial Services May 2005 - Present
    • Responsible for all phases of operations including lease processing, customer service, collections/recovery and all back-office functions• Manage over 1,000 Dell and Partner employees located in the US, Canada, Mexico, Panama, India, Philippines, and Romania • Provide input and manage strategic initiatives
  • Citi
    Svp Commerical Business Operations
    Citi Jan 2002 - Apr 2005
    New York, New York, Us
    • Managed multi-site operation supporting commercial retail credit programs for major US retailers and distributors in home improvement, office supply, oil & gas, and technology industries• Managed over 1,000 bank employees in Texas, Utah, Iowa, and Florida, including all commercial back office credit underwriting, processing, customer service, and collections •Served as multi-functional site leader in Houston, Texas
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  • Alliance Data
    Svp Credit Card Operations
    Alliance Data May 2000 - Jan 2002
    Columbus, Ohio, Us
    • Responsible for all phases of operations including credit processing, customer service, collection and recovery functions for private label credit card portfolio. • Managed over 1,000 employees in multiple processing centers across the US. Served on leadership team to take company public in 2001
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  • Transamerica
    Svp Accounts Receivable Services
    Transamerica Apr 1997 - Apr 2000
    Baltimore, Maryland, Us
    • Designed and developed business unit to buy and service trade receivables. • Developed business case and led efforts to build out systems and services• Successfully originated new business with a number of leading retailers, manufacturers and distributors
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  • Ge Capital
    Svp And Gm Commercial Business Operations
    Ge Capital Mar 1985 - May 1997
    Norwalk, Ct, Us
    • Held various leadership roles in retail lending business including credit, collections, risk management and business development.• Gained International experience and leadership positions with full P&L responsibility
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Bob Case Skills

Vendor Management Process Improvement Cross Functional Team Leadership Business Process Improvement Business Development Strategy Program Management Executive Management Business Analysis Performance Management Risk Management Business Intelligence Acquisition Integration Analytics Outsourcing Call Centers Management Crm Saas Start Ups Customer Relationship Management Software As A Service

Bob Case Education Details

  • University Of Colorado Boulder
    University Of Colorado Boulder
    Economics

Frequently Asked Questions about Bob Case

What company does Bob Case work for?

Bob Case works for Dell Financial Services

What is Bob Case's role at the current company?

Bob Case's current role is Retired.

What is Bob Case's email address?

Bob Case's email address is bo****@****ell.com

What is Bob Case's direct phone number?

Bob Case's direct phone number is +151272*****

What schools did Bob Case attend?

Bob Case attended University Of Colorado Boulder.

What skills is Bob Case known for?

Bob Case has skills like Vendor Management, Process Improvement, Cross Functional Team Leadership, Business Process Improvement, Business Development, Strategy, Program Management, Executive Management, Business Analysis, Performance Management, Risk Management, Business Intelligence.

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