Bob Chadwick Email & Phone Number

Jacksonville, Florida Area

London, Gb

Jacksonville, Fl, Us

Wilmington, Ma, Us

Develop monthly, quarterly and daily operational metrics.Develop processes, runbooks and metrics for SOC. ECAT, Digital Guardian, RSA 2FA, Aventail, Secureworks, Nexpose, Splunk.Develop operational processes and help move group into a process culture.Compliance, Auditing and Organizational learning.Design build and staff an internal SOC including all policies and procedures, metrics.Work on integrating Infosec and physical security.Insider Threat Program, for protection of intellectual properties. More than 4000 investigations completed.Secure project data control, DLP, tracking and auditing program.Removable media encryption process and policies.Physical security measures and policies for evidence and investigation process.GRC, NIST, GDPR, EAR, ITAR, PII, PCI......and so on.

Wilmington, Ma, Us

Hanscom Afb, Ma, Us

Information Security Governance Information Risk Management and Compliance Information Security Program Development and Management Information Security Incident ManagementBrought in for email breach, and to better align program for desired results.

London, England, Gb

London, England, Gb

Responsible for all aspects of IT Department, for 100 million dollar plus company. Managed company from 65 users and an outsourced IT, to new office (managed design and build out of new office and systems) and over 100 users, 200+ million dollars. Managed downsize due to economy back to 80 users. Wrote and managed workflow for termination process. Brought company from outsourced IT situation to, in house, cutting edge and fiscally lean system.Setup, tested and launched Disaster Recovery and Business Continuity solution.*Downtime from internal systems over last 4 years 0, downtime from external sources which impacted business, 4 hours.Wrote and launched Acceptable use Policy, Email Retention, social networking policy.*Policies and systems caught the one breach, which resulted in a termination.Brought company into full software compliance, as well as Mass CMR 201.Managed projects for Network infrastructure setup, AD integration, Network Storage and Backup solutions, Permission structure, Disaster Recovery, VOIP, BES, Security, Firewalls(Cisco, sonicwall, kentrox), Traffic monitoring and IDS. Built, integrated and managed all Antivirus and Patch systems. Designed and launched in house portal, print costs tracking solution, and financial tracking and planning platform for IT assets. *Hardware maintenance and planning allowed for costs to be controlled from an average of 100k in 06 and 07, to 32k in 08 (in anticipation of pending economic changes) to less the 3k in 09.Drove company initiative to increase our image with clients and employees, becoming a go to point for clients with technical issues.

Boston, Ma, Us

Lead Technician for escalated software, hardware, remote access and network issues.Lead for all security matters ranging from IDS, Antivirus, Patch Management, as well as data recovery (including one for prosecution). Also designed and launched custom user security template which allowed us to run users in custom specific group that limited admin rights and greatly reduced our bug issues. Addressed AD cleanup and reorganization, as well as GPO's and permission structure. Setup RIS, SMS and SUS server, designed images for all platforms for W2K and XP. Put together training procedures for Help Desk, and set up troubleshooting and problem management protocols. Prepared for rollout of XP/Office03/Server03/Exchange

Technical Support Specialist, handling escalated hardware, software, networking and email and security issues. Also handled WAN support and problem solving for Southeastern Mass. Provided escalated support for field Techs. Handled System and Network Administration duties in Plymouth office.

Handled all the technical systems and adaptive technology in the Special Education department for both the High school and Middle school. Helped adapt software to students needs. Got the funding, put together curriculum and taught A+ and Network+ prep class to students. Taught technology and Microsoft Office classes for teachers. Handled security issues and data recovery issues for IT department.

Us

Us

Lead team to rewrite and integrate new Restraint and Seclusion Policies for JCAHO. Which passed on first round with highest possible recommendations.

Bs, Nursing

Education record

Education record