Bob Craig Email and Phone Number
Bob Craig work email
- Valid
- Valid
- Valid
Bob Craig personal email
- Valid
Bob Craig phone numbers
Bob Craig is an accomplished technology executive and leader with over 30 years of experience focused on solving problems with software and, particularly, software architecture. Prior to his current role at Salesforce, Bob spent over two decades as a software architect and developer in the media and healthcare industries.As Vice President of Customer Success at Salesforce, Bob leads several global teams of skilled professionals who ensure customers achieve their desired business outcomes by leveraging Salesforce solutions. He is passionate about Salesforce (and MuleSoft in particular) and channels that enthusiasm into building a world-class Success Architect organization.Bob is currently using his extensive experience to lead the transformation of how Salesforce delivers customer success. He is currently focused on enabling Success Architects to deliver incredible, proactive architectural guidance to customers through Salesforce's Signature Success Plan offerings.Throughout his career, Bob has been motivated by utilizing his technical and leadership abilities to guide companies through critical inflection points. At Salesforce, he advises clients on optimizing architectures, coaches technology-led transformations, and aligns teams to enhance value delivery. Bob's passion for partnerships and blend of technical expertise make him a trusted advisor in digital transformation.
-
Vp, Customer Success ArchitectsOnetrust May 2024 - PresentAtlanta, Georgia, UsI’m excited to bring all my past experiences to OneTrust to take our Customer Experience teams to the next level! Living through the MuleSoft experience had left me with a strong desire to take everything I’d learned over the past 9 years and bring it to a company ready for the next stage of maturity and growth and OneTrust is definitely that company.
-
Vice President, Success Architects For Mulesoft, Tableau, And Marketing CloudSalesforce Jan 2023 - Apr 2024San Francisco, California, Us -
Vice President, Customer Success, Strategy And Architecture LeaderSalesforce Feb 2020 - Mar 2023San Francisco, California, UsI lead a great team of talented architects across North America, Europe, and Asia focusing their talents to make our biggest and best customers successful with their audacious, transformational goals. Our vision is to be a Trusted Advisor, Technical Mentor, and Customer Advocate for every customer we work with. Our team is focused on MuleSoft’s most strategic customers and we consider our engagement with them to be an investment in their success.Over the past few years, I have focused my energy and attention on building out a team that is set up to scale and grow. Over the past two years, we have grown the team 71% annually and expect that growth rate to continue. It is critical that we are set up to scale quickly and efficiently. To accomplish that, I’ve brought in strong managers to lead each region and theater and implemented an operating model that allows us to become more efficient and effective while innovating constantly.
-
Senior Director, Global Customer Success ArchitectureMulesoft Feb 2019 - Feb 2020San Francisco, California, Us -
Director, Global Customer Success ArchitectureMulesoft Apr 2018 - Jan 2019San Francisco, California, UsI have a great team of talented architects across North America, Europe, and Asia focusing their talents to make our biggest and best customers successful with their audacious, transformational goals
-
Senior Customer Success Architect And Office Of The CtoMulesoft Dec 2014 - Apr 2018San Francisco, California, UsAs a Customer Success Architect with Mulesoft, my goal is to work with our Strategic Accounts to understand their business, understand the business challenges that are impacting them, and identify how Mulesoft and the Anypoint Platform can help create a solution that will allow their business to be more agile, flexible, and successful.
-
Principal Software ArchitectPharmacy Onesource Sep 2012 - Dec 2014At Pharmacy OneSource, our customers are hospitals, pharmacies, and doctors. We collect patient data from all the different sources in the medical center (lab systems, pharmacy systems, etc.) and build a model of the patient. From that model, we can then make recommendations about possible outcomes for an individual patient.My value to the organization is an ability to think differently, to look at problems that haven't been solved - either because they haven't been understood or seemed too difficult to solve - and finding a solution that meets our needs.As a software architect, I work with the various development teams within Pharmacy OneSource to build solutions that integrate with the systems that we encounter in our customers' environments and scale to support our increasing demand.
-
Office Of The CtoAvid Technology, Inc. Sep 1999 - Aug 2012Burlington, Ma, UsAs a member of the Office of the CTO, I report directly to Avid’s CTO and am responsible for oversight across all products for determining architectural and technology choices. My current concentration is in driving our CTO Labs initiative, where we explore new workflows and integrations in an applied research environment. In the recent past, I have led efforts in driving SOA architecture throughout our broadcast and enterprise products and adding virtualization, cloud support, and SaaS to our solutions.I interact regularly with Avid’s customers to understand their unique challenges, help identify how our current solutions can integrate into their operations and help them solve their challenges, and to formulate ideas about new product areas that Avid should be focusing on in the future.Over my career at Avid I have led project teams to identify and roll out a virtualization solution across our product portfolio, design a new web portal platform for migrating from desktop centric applications to browser based tools for our end-user customers, architect a public cloud based product platform, and developed our multi-platform and social media distribution strategy and implementation. I have also led the design and development of Avid's iNEWS and Interplay products.I have led teams developing with C++, Java, HTML, JavaScript, etc. -
Software DeveloperXantel 1996 - 1999I started with Xantel (a Phoenix based startup) after their initial round of funding. We developed a computer based telephony system called Xantel Connex, that automated phone handling based on individual user preferences and rules (think Google Voice for the office, 10 years earlier).
-
Software DeveloperPersoft 1994 - 1996 -
Software DeveloperDynatech Video Group 1993 - 1994Worked in an incubator/startup developing one of the first disk based video servers used in the broadcast television industry. I was responsible for developing all the higher level application software for the Digistore system.
Bob Craig Skills
Bob Craig Education Details
-
University Of Wisconsin-MadisonElectrical And Computer Engineering -
Marshfield High School
Frequently Asked Questions about Bob Craig
What company does Bob Craig work for?
Bob Craig works for Onetrust
What is Bob Craig's role at the current company?
Bob Craig's current role is Vice President, Customer Success Architects (MuleSoft and SalesForce alumni).
What is Bob Craig's email address?
Bob Craig's email address is ma****@****ail.com
What is Bob Craig's direct phone number?
Bob Craig's direct phone number is +160821*****
What schools did Bob Craig attend?
Bob Craig attended University Of Wisconsin-Madison, Marshfield High School.
What are some of Bob Craig's interests?
Bob Craig has interest in Children, Environment, Science And Technology, Human Rights, Animal Welfare, Arts And Culture, Health.
What skills is Bob Craig known for?
Bob Craig has skills like Cloud Computing, Agile Methodologies, Distributed Systems, Saas, Java, System Architecture, Software Development, Integration, Soa, C++, Software Design, Software Engineering.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial