Global Enterprise Sales Engineer designing solutions and pre-sales support for key north-east customers. Team SME for WAN and UCaaS services. Designed solutions to meet customers technical needs via CenturyLink’s MPLS, ELINE, OWS, SONET networks. Other pre-sales designs included CPEaaS, Managed SD-WAN, Network Based Security, Managed Security Services, DDoS Mitigation, MvWLAN, and Cloud Application Manager services including VMware Foundations, AWS, Azure, and CenturyLink Cloud.

Enterprise Sales Engineer assigned to supporting FairPoint’s largest retail customers. Team SME for UCaaS. Designed solutions to meet customers technical needs via FairPoint’s ELAN, ELINE, UCaaS, SIP, MvWLAN, Premium Managed Router and Switches, and Data Center solutions, as well as TDM based voice services.

Advanced Services Sales Overlay for FairPoint’s Hosted IP PBX, SIP, and Managed Services products. Provide pre-sales support in SMB, Enterprise, and Gov/Ed sectors.

Team Leader and Technical Resource assisting Sales in designing the optimal solution pertaining to the prospect's networking, telecommunications, and cloud computing needs.

Manager for 14 Sales Engineers spanning from Maine to New JerseyDeveloped Professional Development track for approximately 60 Sales EngineersInstrumental in developing a Hosted Security Solution for EarthLink BusinessHired six Sales Engineers to effectively support North East RegionRestructured NE SE team to have SMEs to support expanded portfolio of service offeringsDeveloped Job Description for Premier Sales EngineeringGuiding Sales Engineering force over products such as Converged MPLS, Internet, and VoiceHosted IP PBXCloud Based solutions via VMware or Dedicated Server at SAS 70 Type2 Data CentersSecure Remote AccessRemote Back-Up - SAN/NAS and RDBMSSecure Email Hosting - Microsoft Exchange 2010 & ZimbraAsset Management & Asset PatchingPremise or Cloud Based Managed FirewallData Leak PreventionNetwork Security - IDS/IPS, External & Internal Vulnerability Testing

Technical Product Management, providing leadership and consultative services for product sales and implementation of MPLS, Internet, and Voice, including VOIP, SIP, Hosted IP PBX, and PSTN voice; such as ISDN PRI, Digital, and analog.Provided converged voice/data solutions through Cisco 2400, Cisco 3825, Cisco 3845, and Cisco 7200 series edge devices via DS1, DS3, OC3, or GiGE circuit delivery.WAN: Design robust wide area networks, via a fully meshed MPLS solution, while ascertaining pertinent CQoS requirements and necessary routing protocols such as EIGRP and OSPF.Core Based Firewall: provide solutions for MPLS customers, while ascertaining the pertinent security requirements and remote VPN licensure. Internet: Assist customer in determining IP Range, DNS, Load Balancing, & BGP needsHosted IP PBX: Help customer choose the right voice solution, including basic or premium solution. Conduct site survey and design appropriate delivery including necessary switches, determining how IP voice traffic will interact with customer's current data topology. Determine call flow and Auto Attendant tree.Training: Conduct monthly training sessions for sales representative to ensure technological literacy.

Configured Lucent ATM GX-550 and CBX-500 Core SwitchesConfigured Lucent B-STDX 9000 Frame Relay SwitchManaged Lucent QIP Enterprise project for DHCP and Dynamic DNS Configured Bind versions 4 and 8 DNS SeversServed on Implementation team in large financial institutions WAN implementation Configured NetScout probes for WAN of large financial institutionInstalled Checkpoint Firewall

Administered NaviPath's NT domainDeveloped and configured standard image for all Windows 2000 Professional NT 4.0 and Win98 workstationsLead in migration of company to new domainProvided Desktop Support for two pre-IPO Internet CompaniesProvided support for NaviPath's remote access usersConfigured NT 4.0 domain controllers and Windows 2000 member servers

Troubleshoot problems involving circuits, remote access switches, Radius authentication, DNS and end-user modemsConfigure and support Lucent MAX TNT Network Access Servers for production environmentConfigure and maintain LucentAPX 8000 Network Access SwitchConfigure and maintained Lucent ICD for Softswitch for SS7 gatewaysCoordinate with CLECs and ILECS in turning up DS3, T1, and ISDN PRI circuits