I’m an Internationally Experienced Field Service/Industrial Repair professional with a broad based electro/mechanical background and exemplary customer service skills. I have over 30 years of in depth hands on experience in multiple manufacturing environments, sophisticated water/irrigation systems, and founded an extremely successful field service company. Additionally, I have the Ability to effectively articulate and communicate technical information in a way that retains engagement and… Show more I’m an Internationally Experienced Field Service/Industrial Repair professional with a broad based electro/mechanical background and exemplary customer service skills. I have over 30 years of in depth hands on experience in multiple manufacturing environments, sophisticated water/irrigation systems, and founded an extremely successful field service company. Additionally, I have the Ability to effectively articulate and communicate technical information in a way that retains engagement and creates sales opportunities. One of my core beliefs is that, providing outstanding service and exceeding your customers expectations, is one of the keys to a successful sales strategy. Show less

Support international and domestic network of 65 authorized service companies; provide in-depth technical expertise to manufacturing engineering department to resolve complex customer challenges identified in field; deliver training in advanced control system troubleshooting both domestically and internationally.• Received distinguished Rain Bird award 2010: ‘Exemplary in Field: Customer & Field Services’.• My passion for exceeding our customers’ expectations has resulted in… Show more Support international and domestic network of 65 authorized service companies; provide in-depth technical expertise to manufacturing engineering department to resolve complex customer challenges identified in field; deliver training in advanced control system troubleshooting both domestically and internationally.• Received distinguished Rain Bird award 2010: ‘Exemplary in Field: Customer & Field Services’.• My passion for exceeding our customers’ expectations has resulted in tremendous pump station and irrigation sales growth. Because of my relentless and tireless efforts at Trump National Golf Club in Washington D.C., Rain Bird was awarded over $600,000 in pump station and irrigation products at Trump National Doral in Miami, Florida.• After resolving a complex pump station issue at a commercial location near Dallas, TX, Rain Bird was awarded two additional pump station sales exceeding $98,000. I also received Rain Bird’s most prestigious award for Customer Service Excellence as a result. Show less

Provided complete on-site field service solutions for entire pump and control needs, for golf course and commercial irrigation, municipal waste water and industrial automation. Retrofitted existing antiquated pump stations into highly technical PLC and VFD controlled water pumping systems; managed, hired, trained and developed field service engineers. Accomplishments: • Implemented the best preventative maintenance program in the industry, virtually eliminating emergency… Show more Provided complete on-site field service solutions for entire pump and control needs, for golf course and commercial irrigation, municipal waste water and industrial automation. Retrofitted existing antiquated pump stations into highly technical PLC and VFD controlled water pumping systems; managed, hired, trained and developed field service engineers. Accomplishments: • Implemented the best preventative maintenance program in the industry, virtually eliminating emergency breakdowns. • Chosen by Wisconsin Turf Grass Association to be a speaker on topic of Irrigation Pump Station Maintenance and control panel retrofit for 125 superintendents; success of presentation led to industry wide recognition, leads and contracts.• Recognized as the top pump station service company in the Midwest, while providing impeccable service and support for some of the top golf courses in the Midwest, including; Whistling Straits, Medinah Country Club, Grand Geneva, Conway Farms Golf Club.• By providing the best service my customers have ever experienced, I enjoyed explosive sales growth and profitability year over year. Show less

Maintained custom manufacturing machinery, Process cooling systems, plastic and rubber injection molding, high voltage test equipment, Large oven systems, conveyors, automated paint lines, Material handling and man lift equipment, warehouse, and office for a 300,000 square foot manufacturing facility. I was credited for innovating machine and fixture design changes, and retrofits, resulting in significant efficiency and cost savings.