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@getransportation.com
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Bob Cusumano is listed as Operations Manager at GE Transportation, a Wabtec company, a with 4616 employees, based in Melbourne, Florida, United States. AeroLeads shows a work email signal at getransportation.com and a matched LinkedIn profile for Bob Cusumano.
Bob Cusumano previously worked as Manager Customer Support at Ge Transportation and Customer Support Engineer at Ge Transportation. Bob Cusumano holds Bachelor Of Science (Bs), Computer Science With A Minor In Mathematics, 3.41 from Polytechnic University.
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I have 31 years experience in the Computer Science field.I have channeled my experience into two aspects of the field: The first 18 years of experience is in the UNIX IT industry installing UNIX servers, DNS, NIS, sendmail, COTS packages, creating ksh scripts to accomplish various tasks for internal customers and managing a team of 6 technical engineers.I have 13 years (and counting) in the Customer Support arena, where I am using my UNIX System Administration skills to enhance the external customer environments. Those enhancements include, but are not limited to, creating scripts to monitor real-time system activities and alert when an anomaly occurs and scripts that are used by my support team to analyze and correct field issues. I have also created a call tracking system to collect field activities and report metrics to my senior managers. I rely on my technical skills to create solutions and to communicate with internal software engineers as well as external customers (directors, managers, dispatchers, etc). I have been an integral part of gathering requirements and migrating our call tracking system from Support Central and ClearQuest to SalesForce. Over the past 2 years I have been the liaison between internal/external customers and the SalesForce development team. I have created SalesForce enhancement/support requests and have created reports for internal/external managers.
Listed skills include Unix Shell Scripting, Unix Operating Systems, It Operations, Customer Service, and 16 others.
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Melbourne, Florida, United States
Give guidance, set expectations for our managed service Tier-1 team across multiple sitesDevelop, improve and streamline processes while increasing customer (internal and external) satisfactionHandle day-to-day financial and administrative actions, including PO creation and paymentSubject Matter Expert for SalesforceAdministrator for E-rails background checks across multiple divisionsOn-boarding and equipment management
Melbourne, Florida Area
Manage a team of 10 engineers that monitor and debug a real-time train dispatch system for a class 1 railroad 24 hours a day 7 days a weekCreate ksh scripts to monitor and resolve field issues within the real-time dispatch systemInterface directly with external managers and dispatchers as well as internal engineersCustomer liaison during software installations as well as during crisis's
Melbourne, Florida Area
Created ksh scripts to automate corrective actionsPerformed first line of 24x7 support for a train dispatch system for a class 1 railroadCreated ksh scripts to monitor the real-time train dispatch systemExported/imported Oracle databasesExported/imported Versant databasesMaintained a simulation system at an external customers site used for testing and trainingInstalled software patches to the real-time systemCreated/maintained a call tracking systemCreated/maintained an internal support web-pageInterfaced with internal engineersInterfaced with external managers, train dispatchers and various support personnel
Melbourne, Florida Area
Performed root cause analysis for real-time EMS systemsCreated/applied patches for real-time EMS systemsCreated a CD of the latest product for global distributionUNIX System Administrator for the customer support team
Melbourne, Florida Area
Responsible for ensuring stable IT operations for 150 engineersManaged/distributed the daily workload for the 6 member teamReduced the number of business servers by 40% saving over $500K/yr
Melbourne, Florida Area
Created ksh scripts to support the UNIX IT environmentUpgraded UNIX/Tru-64/Solaris operating systems, hardware, COTS softwareCreated a backup/restore systemConfigured DNS, NIS, NFS, Automounts, SAMBA, firewal, ftp server, sendmail, printers
Bethpage, Ny
Installed/supported a distributed CAD/CAM application across IBM workstations
Other employees you can reach at getransportation.com. View company contacts for 4616 employees →
Joe Cazares Jr
Colleague at Ge Transportation, A Wabtec CompanyEnnis, Texas, United States
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LC
Larry Cantu
Colleague at Ge Transportation, A Wabtec CompanyLos Fresnos, Texas, United States
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CM
Cheryl Mattson
Colleague at Ge Transportation, A Wabtec CompanyVirginia, Minnesota, United States
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RM
Raghu Manda
Colleague at Ge Transportation, A Wabtec CompanyNaperville, Illinois, United States
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KC
Kathy Cupkakern
Colleague at Ge Transportation, A Wabtec CompanyErie, Pennsylvania, United States
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RU
Rajvir Uae
Colleague at Ge Transportation, A Wabtec CompanyUnited Arab Emirates
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AP
Alexey Pashin
Colleague at Ge Transportation, A Wabtec CompanyMoscow, Moscow City, Russia, Russian Federation
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PR
Priyanga Ranjith
Colleague at Ge Transportation, A Wabtec CompanyBengaluru, Karnataka, India
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ME
Monica Esparza Del Rio
Colleague at Ge Transportation, A Wabtec CompanyAguascalientes, Mexico
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SS
Sudhakar Singh
Colleague at Ge Transportation, A Wabtec CompanyGurgaon, Haryana, India
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Graduated Cum Laude
Quick answers generated from the profile data available on this page.
Bob Cusumano works for GE Transportation, a Wabtec company.
Bob Cusumano is listed as Operations Manager at GE Transportation, a Wabtec company.
AeroLeads has found 1 work email signal at @getransportation.com for Bob Cusumano at GE Transportation, a Wabtec company.
Bob Cusumano is based in Melbourne, Florida, United States while working with GE Transportation, a Wabtec company.
Bob Cusumano has worked for Ge Transportation, A Wabtec Company, Ge Transportation, Ge Energy Management, and Northrop Grumman Corporation.
Bob Cusumano's colleagues at GE Transportation, a Wabtec company include Joe Cazares Jr, Larry Cantu, Cheryl Mattson, Raghu Manda, and Kathy Cupkakern.
You can use AeroLeads to view verified contact signals for Bob Cusumano at GE Transportation, a Wabtec company, including work email, phone, and LinkedIn data when available.
Bob Cusumano holds Bachelor Of Science (Bs), Computer Science With A Minor In Mathematics, 3.41 from Polytechnic University.
Bob Cusumano is listed with skills including Unix Shell Scripting, Unix Operating Systems, It Operations, Customer Service, Rail, Six Sigma, Engineering, and Engineering Management.
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