Bob Dillenschneider Email & Phone Number

Alabama, United States

Alabama, United States

New Orleans, Louisiana

Tallahassee, Fl, Celebration, Fl, Burbank, Ca

Tallahassee, Florida Area

Tallahassee, Fl, Celebration, Fl, Burbank, Ca, Lewisville, Tx

Tallahassee, Florida Area

Tallahassee, Florida Area

Tallahassee, Florida Area

Tallahassee, Florida Area

Directly supervising 8 FTEs and 2 OPS internally and supporting 17 field offices throughout the State of Florida. Indirectly supervising contract work by maintenance vendors and on-call service engineer staff. Ensuring the Division’s WWW site and Internet connectivity for maximum up time. Project Leader for internal and external office system integration throughout a WAN connection for our Division. Technical Leader on the Division’s Electronic Document Management System(ISDM). Responsible for the Division’s Help Desk. Liaison between the Division and the Data Center. Member of Research and Development group for the agency(DLES). Researching and testing new technologies, applications, operating systems, network operating systems and computers for the division(TCP/IP, VPS, 32-bit drivers, Windows 95, Dell Pentiums, etc). Recommending hardware and software for purchasing. Managing and administering central and field Windows NT, Novell 4.1, and OS/2 LAN Server networks. Responsible for maintaining a two-year plan for enhancements to the current environment. Overseeing of hardware and software installation documentation. Assisting in Legislative Budget Review for LAN/WAN Integration in conjunction with IRC. Providing support and documentation to technical staff and field offices. Leading and delegating software and hardware projects. Ensuring preventative performance tuning/maintenance on network equipment to ensure maximum up time for MAN, LAN, mid-range, LAN to host connectivity and telecommunications.

Tallahassee, Florida Area

Tallahassee, Florida Area

Supervised Help Desk staff for two local offices and 16 field offices. Member of Research and Development group for the agency(DLES). Researching and testing new technologies, applications, operating systems, network operating systems and computers for the division(TCP/IP, VPS, 32-bit drivers, Windows 95, Dell Pentiums, etc). Recommending hardware and software for purchasing. Managing and administering central and field Windows NT, Novell 4.1, and OS/2 LAN Server networks. Responsible for maintaining a two-year plan for enhancements to the current environment. Documenting installation of hardware and software for technical staff. Assisted in the Legislative Budget Review for LAN/WAN Integration in conjunction with IRC. Providing support and documentation to technical staff and field offices. Leading and delegating software and hardware projects. Keeping disaster recovery documentation current. Performing preventative performance tuning/maintenance on network equipment to ensure maximum up time for MAN, LAN, mid-range, LAN to host connectivity and telecommunications. Performing after hour backups using a scheduler and testing of said backups.

Tallahassee, Florida Area

Supervising temporary technicians. Updating and upgrading the medical/accounts receivable software packages which we developed for physicians, County Public Health Units and HRS. Providing telephone, modem and on-site support to clients. Writing, debugging and testing new programs using the screen managers ADM, Vermont Views, Visual BASIC, and QuickScreen. Updating software to comply with CHAMPUS, Blue Shield, Medicaid and Medicare's mandated changes. Understanding of policies and procedures of the above mentioned insurances. Writing Electronic Media Claims programs to interact with these insurances and General Insurances. Installing and configuring Novell LANs(Local Area Networks) and WANs(Wide Area Networks). Researching new hardware and software products. Suggesting hardware specifications for single and multi-user environments.

Dothan, Alabama Area

Documented, updated, and upgraded in-house medical/accounting software packages. Trained clients on medical and accounting packages throughout Alabama, Florida, and Georgia. Provided support to clients via modem and telephone. Debugged and tested new programs. Wrote specialized programs per client request. Worked with PC's, IBM RTs(AIX), and Unisys. Network design and installation.