Bob Dodson Email and Phone Number

In 2019, I launched this new entertainment concept and drove growth and expansion of business. I was instrumental in devising the business plan corporate vision, mission statement, financial projections and operational strategy to achieve aggressive revenue goals.♦ Devised, implemented and managed all operational systems for new business focused on driving growth, developing employees and providing exceptional customer experiences. ♦ Integral contributor on executive leadership team with a laser focus on driving company growth devising/implementing strategic business plans and best practices for first-in-class business operations. ♦ Instrumental in tactical creation of new policies/procedures for business operations. Instituted continuous improvement initiatives to promote sustainable scalability, maximize operational efficiency and productivity♦ Recruited, hired, trained, and managed staff. Constantly ensured top tier performance and white glove customer experiences.♦ Hired and managed three Regional Directors and provided oversight for 18 indirect reports, and ~1,500 total associates across 14 locations. Conducted performance reviews and implemented disciplinary measures as needed.♦ Instituted a positive culture focused on achieving aggressive goals. Coached and mentored associates to enhance individual/team performance and promote career advancement.♦ Provided advisement to senior executive team recommending impactful strategies to elevate operations and profitability.♦ Instituted standardize contracts. Negotiated mutually beneficial agreements with contractors and equipment vendors/suppliers for cost conscious pricing.♦ Meticulously managed P&L and oversaw financials/COGs across multiple locations, consistently ensured alignment with goals.♦ Developed innovative market strategies and capitalized on new verticals focused on consistently increasing revenue to maximize profitability, expand market share and footprint and exceed company goals.

I temporarily pivoted career path to my expand skills in a different industry managing projects, vendors, processes and people for this telecommunications company that offers network cabling and IT infrastructure services to government and civilian agencies. ♦ Entrusted with a TS/SCI security clearance. ♦ Managed several DHS projects for multi-location facilities set up and launch. Devised project plans/scope, SOWs, oversaw timelines, vendors, milestones, budgeting in excess of $3M, communications, resource planning, and performed risk analysis to execute quality deliverables according to corporate standards. ♦ Defined and communicated process changes, requirements, closed gaps, and improved implementation procedures. Developed key relationships within facilities.✶ Leveraged expertise to seamlessly implement and manage C.R.A.C Maintenance Program as federal contractor.

I was engaged by senior leadership to contribute broad industry experience as first Regional Director for corporation. I was tasked with leading full brand turnaround of three U.S. and three U.K. locations setting the strategy for growth.♦ Devised organizational policies and implemented process improvements.♦ Negotiated contracts with vendors and suppliers to optimize pricing and align with goals.♦ Performed in-depth evaluation of data and market trends for utilization in key business decisions.♦ Meticulously managed and evaluated budgets and expenses. Implemented controls to consistently ensure precise alignment with goals.♦ Facilitated regularly scheduled employee performance reviews and recommended corrective measures to drive continuous growth. ♦ Developed SOPs and streamlined processes thus elevating the customer experience.✶ Appointed to implement companies first food and beverage program from ground up aimed at providing a full service customer experience. Hired and worked with distinguished Executive Chef to build out program/menu. Program subsequently adopted across the entire company. ✶ Spearheaded exceptionals sales revenue growth by 25% from $3.5M to $5M net sales in < Alexandria 2009 five-months by transforming and instituting a guest focused culture. ✶ Strategically implemented safety and sanitation program optimizing processes/procedures and adherence to food safety requirements.✶ Systematically implemented associate bonus and rewards program to elevate team performance and advancement.Allocated funds to implement new POS and purchase new mats, balls, and clubs across three locations focused on providing top tier equipment to customers.✶ Instrumental in implementing secret shopper program focused on understanding guests perspectives to elevate the experience.✶ Led redesign of Heart of House and Bar layouts for new prototype.