Bob Donovan Email & Phone Number

Us

Lead technology mergers and acquisitions for OptumRx, a subsidiary of United Health Group• Orchestrated technology mergers and acquisitions for OptumRx, leading cross-functional teams in migrating applications to new infrastructure in both cloud and on-prem environments, resulting in streamlined processes and significant cost savings• Successfully consolidated multiple data centers, resulting in multi-million dollar savings and improved operational efficiency• Led Program Management Office (PMO) for OptumRx Infrastructure – a team of project and program managers responsible for the implementation success of ~75 concurrent project/program efforts related to the applications and infrastructure required to run the OptumRx $116B business• Managed OptumRx infrastructure budget and operate as the financial focal point for the finance organization in OptumRx• Focal point for providing updates and managing escalations with C-Level staff in acquired entities• Complete prioritization working with the lines of business to define ROI and the value proposition • Complete all infrastructure upgrades for acquired entities resulting in several million dollars in cost avoidance• Led the strategy and execution plan to transition 75% of applications into the cloud by 2027, aligning with board directives and driving digital transformation initiatives• Formalized PMO with templates and tools for professionalism and consistency across the organization

Arlington Heights, Illinois, Us

Led program development and system integration for major community hospital, including acquisition/merger integrations of medical practices. Designed and developed policies and procedures in collaboration with chief operating officer, redefining capital request priority process for discretionary and non-discretionary requests. Projected expenses and set budgets. • Built Project Management Office (PMO) and partnered with Chief Strategy Officer (CSO) to build and disseminate an enterprise roadmap.• Directed continuous process improvements, creating strategic plans and identifying project priorities and the selection process.• Managed technical integrations by identifying requirements, designing solutions, and collaborating effectively with cross-functional teams.• Negotiated cost-effective vendor contracts and sourcing agreements with external providers. • Establish Service Level Agreements (SLAs) and key performance indicators (KPIs)

Downers Grove, Illinois, Us

Supervised Unified Communications Team for largest health care provider in Illinois (more than 36k employees), creating roadmap and establishing and managing $7M budget. Led technical integration of major hospital with more than 1,800 employees.• Designed and developed a structured plan and roadmap for Office 365 and SharePoint teams.• Coordinated migration of all current email accounts (~36k) to cloud-based platform.• Implemented strategic plan for telemedicine at multiple locations, obtaining $1.1M in funding.• Created, managed, and monitored all Service Level Agreements (SLAs) and created Statements of Work (SOWs) for all services.• Developed and oversaw implementation of the video conferencing platform

Northbrook, Il, Us

Direct technology operations for Fortune-100 corporation with $12M hardware budget and two data centers, managing multiple teams and supervising 21 domestic and international direct reports. Teams included Network Engineering, Client Services and the PMO. Oversaw completion of new data center, defining team structure and documentation requirements for all Call Center teams.• Developed sourcing strategy and defined work transitioned to off-shore staff• Reduced infrastructure cost by $100M over five-year period.• Managed provisioning of network and voice circuits for all domestic and international offices, reducing telecommunication asset cost by $3M yearly.• Created internal Project Management Office (PMO), improving ability to meet project dates by 55%.• Implemented Voice Over Internet Protocol (VoIP) platform, projected to save $35M in 10 years.

Dublin 2, Ie

Served as application developer for financial services, directing technical integration of acquisition. Played key role in managing multiple projects, becoming technical lead for processing more than one million insurance policies, managing release schedule, change management initiatives, and engagement-related activities. • Slashed costs of licensing fees by $2.4M, removing and re-negotiating licensing agreements.

TheSauce.com Application DeveloperThis was a career change. TheSauce.com was an internet start-up company focused on providing logistics, including an ordering engine and resume service to the restaurant industry. TheSauce.com was eventually acquired by the parent company, Alliant Food Services (now US Foodservice). Developed the ordering tool and was part of the release management process. • Developed the online ordering website for theSauce.com and Flyinthesoup.com• Completed cost analysis for daily tasks, project work and enhancement requests• Scheduled and prioritized release schedules• Worked directly with Human Resources to assess the IT staffing and training needs

Education record

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