Bob Burgess's Location
Douglassville, Pennsylvania, United States, United States
Bob Burgess's Contact Details
Bob Burgess work email
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Bob Burgess personal email
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About Bob Burgess
Bob Burgess is a Client Partner Executive at Kyndryl at Kyndryl. They possess expertise in data center, technology architecture, cloud computing, it strategy, networking and 44 more skills.
Bob Burgess Work Experience Details
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Client Partner ExecutiveKyndryl Nov 2021 - PresentNew York City, New York, Us -
Client Partner ExecutiveIbm Dec 2014 - Nov 2021Armonk, New York, Ny, UsResponsible for the execution of a global strategic outsourcing contract; focused on customer relationships, contract execution, financial targets, and sales growth. Established and maintained key customer and vendor relationships across delivery, finance, sourcing, legal, and IT. Managed multiple service towers including Network & Collaboration, Messaging, and Security. Key contributor to contract negotiations on original deal construct as well as ongoing contract negotiations. -
It Architect - Ic&N Ssa CoeIbm May 2011 - Dec 2014Armonk, New York, Ny, UsLed the Integrated Communications & Networking (IC&N) Specialty Service Area (SSA) engagement with IBM Strategic Outsourcing customers. Projects ranged from Bid and Proposal development, account health checks, and customer critical situations. Goals included leveraging global communities for SSA projects; requirements gathering, documentation, and validation of subcontractor engagement; timely resolution to customer issues and escalations in the network space. Provided customer migration options into IBM solutions including cloud environments.
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Technical AssistantIbm Jan 2013 - Jul 2014Armonk, New York, Ny, UsWorked closely with the executive management team to drive adoption of technical assets into client account teams using metrics focused on business results. Provided leadership and promoted team collaboration by adopting social technologies. Managed the technical messaging and presentations to upper management and Architecture & Technical Solution Design organization. Continued participation in critical client engagements from previous Integrated Communications & Networking role.
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Services Sales Leader - Integrated Communication ServicesIbm Jan 2009 - May 2011Armonk, New York, Ny, UsDrove the sale of the Integrated Communication Services (ICS) networking solutions portfolio to clients in the Northeast US region; specializing in Data Center Networking across Cisco and Juniper solutions. Portfolio consisted of data networking, mobility solutions, unified communications, and managed network services. Responsibilities included developing customer relationships, opportunity identification through closing, contract pricing and negotiation, forecasting, driving revenue, resource deployment & project satisfaction.
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It Network ArchitectIbm Apr 2004 - Dec 2009Armonk, New York, Ny, UsSet strategy and provided support on internal investments for the IBM Internal account and Strategic Outsourcing clients. Developed the deployment standards for global delivery teams. Primary projects included visitor internet access for IBM locations on wired and wireless ports, 802.1x network authentication, and virtualization of Linux on zSeries. Performed account reviews against industry best practices and contributed to reference architectures for commercial accounts.
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Network SpecialistIbm Dec 2000 - Mar 2004Armonk, New York, Ny, UsWorked in a group environment with various projects ranging from analysis, deployment, monitoring, and troubleshooting of multi-protocol Enterprise networks. Exposure expanded into network architecture/analysis and project management. Participated on Design Review and Tactical Planning councils that reviewed and addressed evolving network and security concerns in the network.
Bob Burgess Skills
Data Center
Technology Architecture
Cloud Computing
It Strategy
Networking
Solution Architecture
Virtualization
Cisco Technologies
Network Architecture
Enterprise Architecture
Solution Selling
Network Design
It Service Management
Telecommunications
Storage
Pre Sales
Vendor Management
Managed Services
Integration
It Management
Network Security
Wan
Security
Professional Services
Itil
Disaster Recovery
Servers
Vmware
It Operations
Unified Communications
Saas
Enterprise Software
Voip
High Availability
Firewalls
Unix
Service Delivery
Ip
Tcp/ip
Switches
Storage Area Networks
Infrastructure
Vpn
Routers
System Deployment
Dns
Information Technology
San
Cisco Systems Products
Bob Burgess Education Details
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Rochester Institute Of TechnologyInformation Technology
Frequently Asked Questions about Bob Burgess
What company does Bob Burgess work for?
Bob Burgess works for Kyndryl
What is Bob Burgess's role at the current company?
Bob Burgess's current role is Client Partner Executive at Kyndryl.
What is Bob Burgess's email address?
Bob Burgess's email address is we****@****ibm.com
What schools did Bob Burgess attend?
Bob Burgess attended Rochester Institute Of Technology.
What skills is Bob Burgess known for?
Bob Burgess has skills like Data Center, Technology Architecture, Cloud Computing, It Strategy, Networking, Solution Architecture, Virtualization, Cisco Technologies, Network Architecture, Enterprise Architecture, Solution Selling, Network Design.
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