Bob Erickson Email and Phone Number

Bob is CEO of HEROware, an early stage technology company that provides high availability, backup and disaster recovery solutions to resellers and managed service providers of small and medium businesses. HEROware enables Microsoft Servers to be replicated virtually in real time to an appliance that is capable of spinning up a failed server in a few minutes. Also includes many point in time backup options locally and to a private cloud data center.

SymphonyRM (SRM) is a healthcare relationship management solutions company, combining healthcare data with powerful analytics and cloud based relationship management tools to enable healthcare providers to survive and thrive as a business in today's challenging environment.The Challenge: Cost containment risks and value-based payments are changing the core competencies necessary to succeed in healthcare.The Change Imperative: As healthcare continues to evolve towards population health priorities and a consumer service model, metrics like member loyalty, leakage, next best actions, care gap closure...will drive business success.Our Record of Success: The executives at SRM have delivered their proven solution for leading brands like JPMorgan Chase, AmEx, and Verizon Wireless. They have now built a Healthcare-focused CRM managed service which is in use and delivering $10's of millions in top and bottom line benefits to healthcare organizations across the US. Success early and often: We work closely with our customers to drive success. Payback periods are on the order of 3-6 months and our solutions typically deliver $5-10 million of benefit in the first year.

Mavenlink provides powerful software and services to help organizations conduct business online. We make it easier to get things done, keep clients happy, and grow profitably. Our software combines advanced project management, resource planning, collaboration, and financial tools. We empower businesses to better understand their productivity and take strategic action to improve profitability -- all in one place.

Pandexio is a SaaS startup with ambitions to enable transformational change to how knowledge is captured and flows throughout an organization. Bob is SVP of Business Development with responsibilities to grow Pandexio's partner base which includes providers of enterprise applications where digital content is consumed and stored and with SI's and Management Consultants that will help these organizations leverage this knowledge more effectively in the systems where it is needed.

2006 - 2010Bob was previously a Corporate VP/GM of Avanade’s West Region, a Microsoft focused consulting practice formed from a joint venture between Accenture and Microsoft. Included: - P/L and organization responsibility for 300+ US based personnel including sales & marketing, client account management, technology, business services delivery and overall operations. - Delivery responsibility for over 1000 additional off-shore technologists. - Driving revenue growth of 300% over final 4 years - Generating operating income growth from $15M to $60M over 5 years. - Executive Sponsorship for several accounts including Microsoft, Avanade’s largest global account. Helped MS account team drive 60% revenue growth in FY2010. 2003-2005Led the Delivery Management (DM) Practice: - Established accountability for quality services delivery and high customer satisfaction - Developed sell and deliver model and sales mindset to drive more sales by DM Practice - Performed project Quality Assurance reviews - Grew DM practice from 8 people to 50 in less than 3 years - Expanded DM practice capability from program/project management to include account management, business analysis, testing and project financial management and analysis - Personally sold and provided delivery oversight for over $30M in services at 2 of Avanade's largest direct customers, securing public references at both accounts.

Led and delivered projects involving the implementation and integration of ERP, eCommerce and custom applications and new processes across the entire lifecyle of systems development as well as large scale business transformation programs. Responsible for high performing project teams up to 150 people across multiple global locations over 23 years at Accenture and Avanade. Developed long term client relationships at Microsoft (2 years), Pacific Life (3 years), Fidelity National Financial (3 years), eBay (2 years), Sun Microsystems (2 years), Gateway Computer (2 years), Raytheon Aircraft (2 years), McDonnell Douglas (3 years), Northrop (5 years). Performed in numerous different technology, business process, and project/program/account management roles.