Senior Developer 02/1995 - Present● Developed and implemented ERP software package for distribution and manufacturer industries.● Hardware, software, network support for Microsoft and Unix systems. ● Developed and implemented a B2B E-commerce software system.● Programmed with Unibasic/Dl4, Visual Basic, VB Script, JavaScript, MS SQL Server and Sybase databases.● Designed shell scripts for data import/export utilizing SFTP/FTP, MS SQL SSIS.● Provided support for customer base.● Implemented software and trained users onsite.Database Administrator 01/2001 - Present● Maintained MSSQL databases, scheduled jobs, programming, and performance.● SSIS programming to populate tables with data from many formats.● Unix and Windows system administration duties; backups, restores, file system management, shell scripts.

Customer Support Services Supervisor● Managed the customer service and support aspects of the MIS Department.● Organized and implemented a Help Desk service, using in-house software.● Established and maintained a training program for hospital computer users.● Supervised a staff of 8 in the operations of the hospital data center.

Support Analyst● Installation, support, enhancement, and integration of the Mortgage Origination Systems software on a networkof over 250 end users.● Analyzed the flow of information between systems and made recommendations for procedural changes.● Designed and created management reports from MDBS relational database.

Product-Line Manager● Managed staff of 10 employees in the research, design, production, testing, and documentation of computersoftware for the nursing home/hospital industries.● Managed in-house hardware and technical support, Pre-sales support and trade-show demonstrations.● Conducted performance reviews and hired staff.● Designed help desk software for internal IT support department.Support Analyst● Provided software and technical support for a customer base of over 400 health care facilities.● Conducted group and individual software training sessions for customers.● Tested software applications and acted as liaison between the support and the programming departments.