Bob Euteneuer Email & Phone Number

Parkers Prairie, MN, US

Alexandria, MN

• Responsible for scope, schedule, cost, and quality of integrated packaging solutions, starting with the development of project scope, budget and schedule, and ending with customer acceptance. Concurrently managed 7.
• Coordinated with internal and external stakeholders to define and manage project scope, schedule, and budget.
• Developed and managed project plans, including risk and issue management, verification/validation, and post-shipment activities.
• Managed projects to meet their monthly financial forecasts and support the organization's financial objectives.
• Led one project through a successful Factory Acceptance Test and CE Mark requirements in the midst of the COVID-19 pandemic and associated constraints.
• Sold approximately $100K of change orders.

Alexandria, MN

• Responsible for identifying operational and product/service gaps to meet the organization's objective of increasing market share in the medical device and pharmaceutical packaging niche. Concurrently managed several.
• Identified gaps to relevant standards including 21 CFR Part 11, GAMP 5, cGMP, and ISO 13849 conformance and validation, and developed partnerships with vendors to fill the voids in the short term while completing pilot.
• Defined engineering and assembly standards to meet industry requirements.
• Developed relationship with a key vendor to implement an integrated serialization solution.
• Develop strong relationships with key accounts in the medical device and pharmaceutical industries.
• Sold approximately $700K in change orders on a $7MM pharmaceutical project.

Alexandria, Minnesota

• Responsible for all aspects of strategic planning, annual budgeting, employee development, on-time delivery, revenue,and performance, and customer relationship management for the Aftermarket Parts, Project Management.
• Lead a team of three managers to develop and implement strategic initiatives to drive revenue growth, margin expansion, and operational improvements in their departments. One manager received the organization's.
• Lead department managers through the annual budgeting process to ensure budget and staffing proposals align with organizational goals.
• Partnered with Sales, Operations, Finance, Supply Chain, and Service departments, as well as clients, to improve products, processes, and services.
• Identified and implemented improvements to key business processes involved in the quotation, sale, planning, and execution of new equipment projects.
• Implemented a machine validation protocol that contributed to a 40% reduction in warranty expense while simultaneously improving the first pass yield of Factory Acceptance Tests.

Alexandria, MN

• Responsible for all aspects of strategic planning, annual budgeting, expense management, employee development, and meeting on-time delivery, revenue, and margin targets for the Aftermarket Parts department.
• Developed and managed strategic initiatives to drive revenue and margin growth through pricing and volume activities.
• Completed monthly revenue and margin reporting and forecasting.
• Developed, implemented, and audited departmental policies and procedures, including quotation of proprietary and non-proprietary parts, order entry, RMA requests, warranty requests, pricing, and recommended spare parts.
• Supervised a team of seven customer service representatives, one of whom received the organization's ProCustomer award for service excellence.
• Developed and implemented a procedure for requesting and processing warranty part requests, improving timeliness and accuracy of part delivery and reduced warranty expense.

Alexandria, MN

• Responsible for scope, schedule, cost, and quality of custom-designed automated packing solutions, starting with the verification of As-Sold project scope, budget and schedule, and ending with customer acceptance..
• Customer satisfaction surveys averaged a score of 4.75 out of 5.
• Approximately 50% of projects exceeded gross margin requirements.
• 90% of projects met delivery requirements vs. company average of 75%.
• Lowest average warranty expense, as a percentage of revenue, among peers.

• Using a hybrid Agile and Waterfall methodology, responsible for scope, schedule, and cost of hardware implementation and software development projects. Also responsible for vendor management and contract facilitation.
• Worked with sponsors, stakeholders and project team to establish project constraints, and deliver solutions within the constraints.
• Created and maintained project schedules, budgets, and requirements.
• Communicated project status and priorities to project teams, sponsors, and departmental leadership.
• Led issue management, risk management, and contract facilitation activities.
• Established and implemented project management processes and tools to improve performance of the software development lifecycle.

• Responsible for executing and delivering projects within scope, schedule, cost, and quality constraints.
• Concurrently managed up to 15 projects, ranging in revenue from $250K - $1.4M.
• Led verfication and validation efforts to verify customer and project requirements were met.
• Identified and implemented process, product, and service improvement opportunities to maximize machine performance, customer satisfaction, and corporate financial results.
• Built and maintained successful relationships with new and existing customers.
• Coordinated with applicable departments to identify and meet resource requirements.

Alexandria, MN

• Assisted with the design and implementation of the company’s quality management system. This included creating and maintaining required standard operating procedures in accordance with ISO 9001:2000, and assisting.
• Managed the configuration and implementation of the company's QSI System 9000 software package to support the quality management system.
• Planned, developed, and delivered organizational quality system training.
• Facilitated improvement directives from company’s Annual Tactical Plan.
• Planned and conducted a customer responsiveness survey, including summarization and presentation of key findings to executive management.
• Researched and identified customer requirements for company personnel visiting plant locations, and made company policy recommendations based on the results.

Parkers Prairie, MN 56361

• Assisted with planning and execution of marketing activities, including industry tradeshow efforts.
• Communicated with customers to identify product development opportunities.
• Provided market research, forecasts, and analyses.
• Assisted with creation and management of the company’s quality management system to meet the standards for ISO 13485, FDA QSR 820, MDD, and EN1440.

Broomfield, CO

• Responsible for design and performance of company’s largest revenue and profit generating product.
• Coordinated with customers and sales team to analyze product performance and identify optimization strategies.
• Identified and implemented process improvements to increase revenue and profitability.

Minneapolis, MN

• Responsible for customer acquisition program with the Company’s largest client.
• Analyzed P&L performance of list rentals to determine which segments could be prospected to acceptable P&L levels.
• Created and maintained materials used to improve customer acquisition effectiveness.
• Assisted in budgeting and planning for future acquisition efforts.

South St. Paul, MN

• Managed the circulation plan for 40 catalogs per year to house-file customers.
• Responsible for marketing P&L performance through forecasting, monitoring, and analysis activities.
• Managed marketing tests, catalog versions, and printer information to ensure catalogs were printed and mailed properly.
• Managed the G.O. Buyers Club and Catalog Insert programs to maximize revenue and profitability.