Bob Everson, Mba Email & Phone Number
@hmsa.com
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Bob Everson, Mba is listed as University Lecturer at University of Hawaii at Manoa, based in Honolulu, Hawaii, United States. AeroLeads shows a work email signal at hmsa.com and a matched LinkedIn profile for Bob Everson, Mba.
Bob Everson, Mba previously worked as Solution Delivery Manager - Blue Cross Blue Shield of Hawaii at Hmsa and IT Manager - Enterprise Major Incident Management and Root Cause Analysis at Boeing. Bob Everson, Mba holds Phd Studies - Communication And Information Sciences from University Of Hawaii At Manoa.
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About Bob Everson, Mba
I am currently an IT Manager employed by HMSA Hawaii Medical Service Association, and also teach an Information Systems for Global Business Environment at University of Hawaii at Manoa here in Honolulu. I have also worked for technology companies such as Oracle, Boeing, and Anderson Consulting for the past 20+ years. I started my career in IT when applications where being converted from DOS based to Windows based applications. Currently, I have been exposed to transitioning applications and infrastructures to Cloud based Platforms, as well as exposure to Artificial Intelligence and Chat Bots like ChatGPT. I am a passionate lifelong learner that stays current with the market with a Bachelors Degree in Computer Information Systems from University of Tampa, MBA from Colorado State University, Masters in Technology Management from Washington State University, MA in Communications from University of Hawaii at Manoa. I am currently a PhD student in Communications and Information Sciences program at University of Hawaii at Manoa.Entrepreneurial Transformative Manager in support of Highly Collaborative organizational cultures. Help people and organizations achieve their goals with a Positive Psychology mindset and having fun during the process! ICF personal and professional business coach. Also, an avid runner!University of Hawaii Masters Thesis: How a Manager’s Communication Style affects an Employee’s Job Satisfaction and Motivation within the Workplace.University of Hawaii PhD Dissertation in progress:Exploring Attitudes and Behaviors related to AI Artificial Intelligence Technology Implementation and Augmentation with the Work in the Future.
Bob Everson, Mba's current company
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Bob Everson, Mba work experience
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University Lecturer
CurrentTeach:Information Systems for Global Business Environment
Solution Delivery Manager - Blue Cross Blue Shield Of Hawaii
Current- Blue Cross Blue Shield of HawaiiHealth Care Insurance Provider for the Hawaiian IslandsSolution Delivery Manager for Enterprise Technology Membership Services Billing, Payment and Finance Business Processes, BillTrust.
- Manage, coach and mentor 25 technical direct reports in Hawaii and multiple onshore and offshore contactors distributed globally. Manage, mentor, hire and develop staff.
- Provide Mentoring, Coaching and training to direct employees to meet their professional goals
- Provide Vendor Management, recruiting, hiring and personal assessments for employees within my organization
- Communicate with stakeholders and employees to expedite collaboration across all required parties
- Provide software development management leadership to support all the Hawaiian Islands with an QNXT open platform service-oriented architecture to meet the business needs for health care providers. Phased approach from.
It Manager - Enterprise Major Incident Management And Root Cause Analysis
- Provide operational leadership to resolve major U.S. and international software/infrastructure issues and minimize business impact.
- Manage 17 direct reports distributed geographically across the U.S. plus eight purchased services personnel. Hire, supervise and develop staff. Perform vendor management including SOW.
- Work with stakeholders and employees to expedite collaboration across all required parties, identify business impact, establish incident priority, determine workarounds and facilitate resolution.
- Communicate incident status and outcomes to executives.
- Results: Implemented ITIL Service Management methodology, created new proactive incident process and metrics, collaborated with server and storage teams to decrease major incidents by 40%.
Senior It Manager - Cisco Prime Service Catalog
- Managed IT team to provide enterprise requisition tool to streamline U.S. and international internal order management. Collaborated with customers to identify requirements, design and deploy software solutions and.
- Managed 21 direct reports geographically distributed across the U.S. plus 10 purchased services personnel, including offshore. Staff included analysts, software developers and functional testers.
- Hired, supervised and developed staff. Performed vendor management including SaaS RFP.
- Managed $5M budget including financial forecasting, hardware/software licensing and employees.
- Results: Employed SDLC methodology to deliver 200+ services, decreased software development costs by 40%, managed transition from waterfall to Agile/Scrum methodology, achieved high employee engagement survey results.
Senior It Manager - Global Infrasfructure Incident Management
- Provide operational leadership to resolve major U.S. and international software/infrastructure issues and minimize business impact.
- Manage 15 direct reports distributed geographically across the U.S. plus six purchased services personnel. Hire, supervise and develop staff. Perform vendor management including SOW.
- Work with stakeholders and employees to expedite collaboration across all required parties, identify business impact, establish incident priority, determine workarounds and facilitate resolution.
- Communicate incident status and outcomes to executives.
- Results: Implemented ITIL Service Management methodology, created new proactive incident process and metrics, collaborated with server and storage teams to decrease major incidents by 50%.
It Manager - Ibm Cognos Business Intelligence Enterprise Tool
- Managed IT team to support development, test and productions environments for enterprise Cognos business intelligence application. Supported 100+ internal clients, including business critical airplane manufacturing.
- Managed 15 direct reports plus 10 purchased services personnel. Managed $5M budget.
- Performed vendor management including SOW, software licensing and maintenance support.
- Results: Implemented new high-availability system on-time and on-budget. Decreased software development costs by 25%.
It Lead - Siebel Crm Application
- Managed five-member infrastructure team to support development, test and production environments for Siebel CRM application used by external customers to support airplane maintenance requests.
- Results: Supported highly redundant production system with failover in order to maintain zero downtime to customers.
Principal Consultant
- Oracle is a multi-national computer technology corporation.Prior to being acquired by Oracle, Siebel was a leading provider of Customer Relationship Management software.
- Provided software implementation and support consulting services to U.S. and Canadian clients.
- Delivered technical presentations and demonstrations to CIO’s, IT managers and IT staff.
- Provided Oracle OLAP application technical support.
- Interfaced with product development.
- Results: Won Siebel CEO’s Circle and Gold awards; performed in top 3% of Western region; earned Siebel 7.0 and Siebel 2000 certifications.
Bob Everson, Mba education
Phd Studies - Communication And Information Sciences
Ma - Communication, Organizational And Intercultural Communication
Ms - Master Of Science, Technology Management
Mba - Master Of Business Administration, Management
Bs - Bachelor Of Science, Computer Information Systems
Frequently asked questions about Bob Everson, Mba
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What company does Bob Everson, Mba work for?
Bob Everson, Mba works for University of Hawaii at Manoa.
What is Bob Everson, Mba's role at University of Hawaii at Manoa?
Bob Everson, Mba is listed as University Lecturer at University of Hawaii at Manoa.
What is Bob Everson, Mba's email address?
AeroLeads has found 1 work email signal at @hmsa.com for Bob Everson, Mba at University of Hawaii at Manoa.
Where is Bob Everson, Mba based?
Bob Everson, Mba is based in Honolulu, Hawaii, United States while working with University of Hawaii at Manoa.
What companies has Bob Everson, Mba worked for?
Bob Everson, Mba has worked for University Of Hawaii At Manoa, Hmsa, Boeing, and Oracle.
How can I contact Bob Everson, Mba?
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What schools did Bob Everson, Mba attend?
Bob Everson, Mba holds Phd Studies - Communication And Information Sciences from University Of Hawaii At Manoa.
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