Bob Feathers Email & Phone Number

Boston, Ma, Us

Boston, Massachusetts, Us

POSITION SUMMARYThe Bindable Senior Project Manager will provide cross-functional support across various teams with aprimary goal of project managing and delivering on strategic Bindable initiatives and implementationsas well as leading the team that focuses on these same initiatives. This role will most closely work withleadership, engineering, design and QA team members while managing key deliverables & schedules.The Senior Manager has responsibility for managing team capacity, keeping balanced the needs of newimplementations as well as ongoing technology projects. In addition, as the team that broadly interactswith all departments, they should be in tune with and initiate needed efficiency projects.ESSENTIAL DUTIES AND RESPONSIBILITIESThe essential functions include, but are not limited to the following:● Organizes, leads, and executes on Bindable strategic initiatives that fall outside the scopeof existing team duties. Sample projects may include:o Implementation of New Project Mgmt/ Software Development Platformo New Product Development Once Approved By Leadership/ CPOo Annual Company Goals & Strategic Initiative Supporto New Carrier Integration Coordination

Boston, Massachusetts, Us

We offer a full stack of technology enabled services to insurance companies, intermediaries, financial institutions, affinity groups and other trusted brands. We enable strategic partners to better engage their customers through insurance distribution, product diversification and market expansion.Whether you're a brand looking to offer insurance products to your customers or an insurance company trying to streamline your partner distribution, Bindable is here to make things better. A year in review (2022)System Implementation:- Wrike (work management system) - organizational roll-out and adoption including Sales, RM’s, Marketing, HR and Finance (did not use previous system) - Delighted Survey platformProject Initiatives: - Quoter Revamp - Phase 2 complete including Alpha/Beta testing (Product Development), development of Roll-Out Plan (blueprint/process), KPI plan, oversight of Quoter Intern Team for Phase 3 and Phase 4 Roll-outs (13 MLP and 1 Hi-Touch)- PC Admin - Platform (5) and Account (6) features released, Work Instructions, Process BlueprintsContinuous Improvement:- IaaS Playbook- SaaS Playbook | including updates to Sales Kick-Off | Internal Sales Hand-off with Sales Team- Wrike - Product Owner | Employee Onboarding | Training | Support | Strategy Support | Wrike Champions Team- Wrike Request Forms: IT Compliance, Tapas, New Client Implementation, Employee Onboarding, New API Request, SaaS - Enable TU, New Wrike User- Client Implementation Blueprints including standard Lessons Learned- PM101 for non PM’s- IaaS Partner Analysis- Implementation Time Study ProjectOrganization Programs:- Chair of Employee Engagement Committee - helping to support, develop & shape company culture- Introduced Monthly Lunch & Learn + BindaBULL programs- Organizer & Support of company outings | WeWork- Tuesday Tapas including playbook documentation (transition from Tactical Tuesday)- Support of OKR program

Boston, Massachusetts, Us

Vice President, Business Enterprise ► Continuous Improvement ► Enterprise-Wide Productivity & EfficiencyWith the new global ERP in place, I was chosen to build a department from the ground up to drive platform sustainability, enhancements and upgrades, and ongoing training and end-user support. Reporting directly to the CEO, I led efforts to maximize utilization and support business growth. I managed a global team of five architects, developers, and analysts and served as the key executive contact for all platform activities. EFFORTS & OUTCOMES INCLUDED:► Implemented new customer relationship management (CRM) package to bolster sales pipeline tracking and management. ► Collaborated with Australian team to standardize global job costing and reporting processes.► Built automated, streamlined order-to-shipment process for $1M customer contract.► Automated purchase order (PO) and requisition and production process, reducing errors, eliminating delays, and strengthening internal controls and review points. ► Improved production flexibility and capacity planning with new shop resources framework.► Designed new process and roadmap for labor tracking.► Led design and development of ticketing and support system that earned enterprise-wide support and accelerated issue resolution while delivering key performance metrics.

Boston, Massachusetts, Us

Project Manager, ERP Implementation ► Complex Project Management ► Change Leadership & TrainingAs the business grew, so did the need for a robust, fully integrated global enterprise resource planning (ERP) platform. I was selected to drive the design and implementation of the ERP (Visual MFG by Infor) and report writer to be used at seven sites in four countries. I also served as project lead for the North American implementation. I brought together leaders and end users from finance, operations, and analytics to ensure that the new system both met functional requirements and aligned with corporate strategy. EFFORTS & OUTCOMES INCLUDED:► Launched platform in 12 months on time and within the $1.5M budget. ► Oversaw worldwide process and system standardization initiative to fully align the master chart of accounts (COA), business unit reporting, and department-level data. ► Replaced 20-year-old legacy system that managed distribution and oversight of up to $200M in inventory for the United States Postal Service.► Designed, introduced, and led training for global reporting-writing tool (SmartViews) at seven sites.

Boston, Massachusetts, Us

Director, Cost Estimation, Quoting & Analytics ► 100% On-Time Delivery ► LEAN Process ImprovementI was hand-selected for this newly created role to establish and lead the company’s first formal estimating and quoting department. As primary project estimating and quoting resource, I provided critical information and guidance to sales and executive leadership teams. EFFORTS & OUTCOMES INCLUDED:► Sustained 100% on-time delivery for a high-value, complex new contract with robust database that tracked product development, materials management, and scheduling.► Aided sales and operations teams to generated timely, accurate performance insights by reengineering data collection and reporting within ERP.► Spearheaded LEAN process improvement initiative that surfaced $1M in projected cost savings.► Increased team productivity and customer service with new price quoting, operational analysis, and demand planning tools.

Boston, Massachusetts, Us

Director of Finance | Cost Accountant ► Acquisition Integration ► Centralized Accounting With a strong desire to deepen my experience in finance and accounting, I gladly stepped into a cost accountant role where I could both continue to contribute my operational and analytical expertise while gaining new skills. I later earned another promotion to direct the finance department. Reporting directly to the CFO, I supported the month-end close process and oversaw inventory and manufacturing costing. To ensure success, I took classes at Northeastern University in finance and accounting and was able to immediately apply the practices and principles I learned to excel in this new function. EFFORTS & OUTCOMES INCLUDED:► Made key contributions to the implementation of the North American financial platform as company expanded from one plant to four. ► Centralized plant-level billing to improve productivity and cash flow.► Cut 100 labor hours monthly across multiple departments by eliminating in-house production of cardboard boxes

Boston, Massachusetts, Us

Information Resource Manager ► ERP Optimization ► Reporting & AnalyticsI was chosen for this role to leverage my background in data, analytics, and operations to drive improvement in finance and performance reporting. I enhanced the company’s monthly financial and operational reporting packages to elevate transparency and drive informed decision making at the management level. EFFORTS & OUTCOMES INCLUDED:► Developed scheduling module for integration into the company’s existing ERP.► Led initiative to boost employee engagement and connect teams at all levels with overall business goals.► Improved the new hire experience with the company’s first onboarding manual and process for salaried staff.

Boston, Massachusetts, Us

Interim Personalization Manager | Production Control Manager ► On-Time Deliveries ► Labor Cost ContainmentI came on board to oversee production control and was quickly tapped for an interim management role in the personalization department. I led 50 staff across three shifts. EFFORTS & OUTCOMES INCLUDED:► Restructured personalization department and production flow to improve integration into overall operations. ► Created new plant capacity model to raise on-time deliveries from 50% to 90%+.► Reduced overtime labor expenses through workforce planning and improved communication.

o Managed production for a QS-9000/ISO-9002 certified, Tier II automotive powdered metal manufacturing facility with annual sales of $13 million. Maximized production; utilizing JIT manufacturing techniques including accurate scheduling, inventory control, and on-time delivery to customers.o Manage 5 person, 2 shift department responsible for shipping 350 - 400 orders per month totaling $1 million in sales. Work to meet customer schedules and inventory control. Monitor and fulfill customer packaging and delivery requirements for shipments. Planned and implemented department relocation resulting in order pick time reduction by 50% and increased inventory accuracy to 92%.o Planned and managed development of department to meet new production needs of a $2 million customer by building department from 2 to 14 employees and from a 1 shift to a 3 shift operation.o Worked directly for Sales Manager. Interfaced with all customers and manufacturing representatives to expedite orders and answer/solve problems. Coordinate new products with production and engineering departments. Responsible for quotation follow-ups. Wrote sales reports and forecasts.

o Shift Supervisor (November 1988 - August 1988): Ran shift of 10 - 12 employees for a custom EPS molder with $5 million in annual sales. Consistently managed shifts with the highest production and efficiency in company. Schedule priority jobs and trouble shoot machinery and reduce cycle time by 10% - 15%. o Customer Service (May 1988 to October 1988): Responsible for coordination of customer orders between sales representatives, production control, and engineering departments. Prepared customer quotes for sales manager. Provided overall customer service for clients.

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