Bob Gemmill Email & Phone Number

Baltimore

•Helped train new/current employees•Performed Manager-On-Duty responsibilities•Set store bundles to optimize effectiveness•Created appealing, eye catching and informative signage•Assisted customers•Created and maintained departmental information binders•Represented and managed department in absence of department supervisor•Assisted supervisor with administrative duties•Resolved customer issues•Supported and resolved associate concerns and issues•Managed department at-risk merchandise•Organized and down stocked store shelves•Maintained security of store merchandise•Miscellaneous other tasks as directed

Lutherville, Maryland, United States

Senior Customer Specialist – PC/Home Office2005 – 2006•Trained new/current employees•Supervised staff of approximately 15 associates•Represented and managed department in absence of department supervisor•Assisted supervisor with administrative duties•Performed Sales Lead/Manager On Duty tasks•Resolved customer issues•Supported and resolved associate concerns and issues•Managed department at-risk merchandiseCustomer Specialist - PC/Home Office2004-2005•Helped train new employees•Assisted manager with administrative duties of the departmentProduct Process Specialist (Part time)2003 – 2004•Stocked and organized store shelves•Setup merchandise displays•Assisted customers•Maintained security of store merchandise•Miscellaneous other tasks as directed

Bethesda

• Reviewed travel documents and note corrections to ensure adherence to government regulations• Used database software to process receiving on merchandise ordered and received so that the vendor will be paid• Tracked procurement log against budget database• Maintained travel and procurement logs to use as reference resource• Verified that personnel database is accurate after a personnel action is taken and note any corrections needed to ensure all records are kept up to date• Reconciled outstanding unpaid invoices• Assisted in training of support staff on new policies, so that they are kept updated on regulation procedure changes• Assisted with space and building issues• Managed rockledge building staff phone listing to keep it up to date• Assisted program and support staff with their inquiries• Answered phones• Duplicated documents• Created and maintained spreadsheets• Data Entry• General processing of paperwork• Edited Documents• Performed research activities

Baltimore, Maryland, United States

•Dispensed game information to media outlets•Interacted with senior team and league management•Wrote game summaries and press releases and posted them to league website•Maintained clip book and other files•Researched player information•Created intern work schedule•Supervised and made assignments on game day for interns•Designed promotional items for marketing department•Assisted fans with inquiries•Assisted all departments when needed

San Diego

•Determined content and page layout•Planned and monitored budget and financial aspects•Developed policies and procedures•Established a five year plan•Planned and acquired equipment•Set advertising rate information•Wrote articles•Made staff assignments•Quality control•Created archival system•Dealt with payroll

San Diego

•Constructed reports for Athletic Director•Developed reports for NAIA National and Regional Offices•Liaison between USIU Globerunner Athletics and local and national media outlets•Maintained official statistical information•Performed game day announcing duties•Setup and participated in interviews when requested by media outlets

Master Of International Business Administration, Strategic Management

Bachelors Of Science, International Business Administration-Marketing