Bob G. Email & Phone Number

Greater Omaha Area

AWS, Kubernetes support

Greater Omaha Area

IT consulting company specializing in Cloud Operations (AWS & AZURE), enterprise IT infrastructure efforts, IT security/governance projects (ISO27001, PCI, HIPAA), IT Project Management, and complex telephony efforts.

Greater Omaha Area

Responsibilities: • Management of Network, Systems, Security, Telecommunications, and Data Center functions in two locations. • Management of a 1.5 million dollar annual telecommunications budget and 2.2 million capital budget.• Managed a team of 5 direct reports and 26 in-direct reports. Accomplishments: • Completed all Policy/Procedure efforts for PCI certification.• Reduced telecom expense budget by 40% while improving service.• Completed Active Directory and Exchange consolidation efforts.• Implemented many procedures and standardized operating practices to operate improve employee morale and operation effectiveness• Held Interim CIO roles during leadership transitions

Greater Omaha Area

Responsibilities: • Management of the Network, Systems, Telecommunications, and Data Center Facilities for the Cloud Services business unit (DTN) of Schneider Electric. • Management of a 9 million dollar annual telecommunications budget and 3.3 million capital budget.• Managed a team of 8 direct reports and 8 in-direct reports. Accomplishments: • Achieved ISO27001 certification in 12 months. These policies and process improvement drove efficiency and improvement employee morale. • Complete redesign of the network structure to support growth of stock market data.• Kept telecommunications expenses level while stock market data grew over 50 percent per year• Introduced virtualization to the company resulting in cost savings and avoidance of mechanical upgrades to the data center by reducing physical servers.• Partnered with development teams to ensure high quality delivery of company services• Maintained three year IT roadmaps for all areas under my direction. • Infrastructure uptime exceeded 99.99% in my last four years.

Papillion, Ne 68046

Responsibilities: • Management of the IT operations and facilities responsibilities of a 250 seat contact center.• Managed a team of 4 direct reports. Accomplishments: • Implemented all hardware required to get the contact center operational.• Created processes to standard desktop deployments.• Maintained a high level of uptime of all critical IT and facilities services. • My contact center was often the BETA site for new functions because of the high level of support we provided.• Worked with the Management team to implement IT solutions to solve issues. These included isolated email systems, workforce management solutions, enhanced reporting of metrics, real-time operational displays, and other operational items.

Omaha, Ne

Responsibilities: • Management of the corporate network team at Inacom. This included a corporate data center and over 120 branch locations.• Managed a team of 6 direct reports. Accomplishments: • Completed network tasks to relocate the primary data center without customer impact• Completed redesign and deployment of Cisco equipment to 120 branch locations.• Implemented WAN monitoring solutions.• Successfully integrated two corporate networks after a significant acquisition. • Successfully separated network environment when part of the business operations were sold.

Greater Omaha Area

Responsibilities: • Technical Project Management• Technical Sales/Acquisition Support • Point of Sale Product Development• Telecommunication SupportAccomplishments: • Completes a 10 month effort to relocate network, compute and related communications structure to a new data center. This was an effort required because First Data acquired part of the business operations of a company. So we moved our service from their data center to a new First Data facility.• I held several positions throughout my 12 year tenure at First Data. These responsibilities ranged from PBX technician, Point of Sale development, Telecommunication Analyst, and Project Management. Through these positions I gained experience in all aspects of the networking and took training courses to develop my management skills. I was exposed to Client Services, Sales, Product Development, and Software development areas.

Bs, Business Admin In Tech Studies, 4.0

Aas, Electronic Engineering, 3.75