Bob Gurr Email and Phone Number
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I am an accomplished and skilled aviation professional, with competencies developed across the management and negotiation of airline services contracts. Skilled at identifying new business opportunities, I possess transferable skills in strategy development, negotiation, team leadership, and relationship building which can be applied across an array of industries. As a skilled negotiator, I excel at bringing contracts to fruition, with the best possible results for all parties.With more than 40 years experience in aviation, I have spent the past twenty years working for South Africa's leading ground handling companies. Prior to direct involvement in ground handling I was employed by two national airlines as Airport Management and have a well-rounded perspective of the dynamics of ground handling through being a buyer and a seller of services over the past twenty years. I Chair the Airside Operators Association of South Africa, representing providers of ramp, cargo, catering, security and fuel services to the airline industry. I served as an Officer of the IGHC between 2006 and 2014 and was elected as Vice-Chairman of the Ground Handling Council of IATA in 2012. In 2012 and 2013, I Chaired the annual Ground Handling International Conference in Europe and Chaired the inaugural African Ground Handling Conference in South Africa in 2014. Member of the BRICS Aviation Working Group from February 2019.CORE COMPETENCIES • Excellent aviation and airport industry experience and knowledge base.• Ability to build new and retain existing key stakeholder relationships.• Developing, creating, and launching of new business offerings, resulting in increases sales and profit.• Marketing and sales strategy development.• Collaborative team leadership, via KPI management and mentorship.• Communication and active listening.• Creative problem solving.• Thrives under pressure, producing results within set time frames.• Values diversity and inclusiveness within organisations via learning solutions.• Word, PowerPoint, Outlook, and Excel.
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Country Manager South AfricaProflight Zambia Apr 2023 - PresentLusaka, Lusaka, Zm
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Chief Commercial Officer, South AfricaSwissport Oct 2014 - Mar 2023Zurich Airport, ChManages and maintains Group’s countrywide approach to the management of airline contracts.Negotiates and successfully renews key industry contracts, within set timeframes.Provides leadership and direction to all commercially related teams and activities within organisation.Continually researches and develops proposals to increase company offerings.Supervises a team of staff, working collaboratively to ensure KPIs are achieved and that upskilling of employees is ongoing.Directs staff whilst gathering and preparing documentation for the Ground Handling License Tender pack, resulting in retention of this critical license.Key Achievements: Conceptualised and formulated strategy to open a Swissport commercial airport lounge (one of only two on the African continent), which receives more than 6,500 guest per month. Negotiated and closed largest handling contract in South Africa with SAA. -
Director Sales And MarketingBidair Services (Pty) Ltd Sep 2003 - Jul 2014Johannesburg, Gauteng, ZaProactively formed and set up a division of Bidvest, to offer several services to airline organisations. Developed sales and marketing strategies to promote company offerings, including cargo handling, aircraft cleaning, passenger handling, lounge services, ramp handling and aviation security.Achieved KPIs of increasing market penetration at local and regional levels.Conducted all airline contract negotiations, ensuring expectations were met and exceeded.Built new, and retained existing business relationships across airline management, key stakeholders, and senior management.Continually developed business strategies to ensuring continued success and market relevance.Developed and promoted the BidAir brand, to establish brand awareness recognition locally and internationally.Assumed a pivotal role in BidAir obtaining a full handling license.Key Achievements: Launched and oversaw implementation of additional VIP meet and greet value-added service offering for charter handling, eventually expanding this service beyond South African borders, adding considerable profitability for organisation. Negotiated and concluded more than thirty airline agreements, working under extreme pressure and tight timeframes. -
Executive Manager Marketing And Client CareApron Services - Became Equity Aviation Feb 1996 - Aug 2003Developed sales, marketing, and advertising strategies for Transnet subsidiary, with annual revenues more than R300m (£15m).Expanded organisational operations from four airports to six.Introduced IATA Standard Ground Handling Agreement to organisations, ensuring compliance to international airline standards. Negotiated existing and new airline agreements, formulating all SLAs.Addressed client queries and complaints, ensuring all departments within organisation had full understanding of each airlines contractual requirements and expectations.Represented organisation at working group meetings for the IATA Ground Handling Council (IGHC) and participated in company’s EXCO meetings.Consistently worked interdepartmentally and across aviation services to expand service offerings by company, venturing into Africa.Key Achievements : Formed, participated in, and developed the Airside Operators Association, a body representing service providers operating in the airside environment, as a vehicle to raise mutual concerns and share opportunities.
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Sales And Marketing ManagerSwift Handling Services Feb 1995 - Jan 1996First foray into ground handling, Swift was a new entrant to the SA market and I was was tasked with building the portfolio of clients and developing additional revenue streams
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Airport & Cargo ManagerZambia Airways Apr 1989 - Jan 1995Responsible for all airport operations, working with service providers and airport authorities. additionally responsible for all cargo sales and marketing functions.
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Airport Customer Service ManagerBritish Airways Apr 1976 - Mar 1989Middlesex, GbStarted working as a Load Controller trainee and during my 13 years with the airline gained experience in cargo, passenger services, LPO and flight OPS. Promoted to Duty Officer in 1980 and subsequently given the role of Customer Service Manager in 1985. Area of responsibility included oversight of CPT and DUR airport operations as well as JNB.
Bob Gurr Skills
Bob Gurr Education Details
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Edenvale High SchoolMatric -
Queen Elizabeth'S Grammer School
Frequently Asked Questions about Bob Gurr
What company does Bob Gurr work for?
Bob Gurr works for Proflight Zambia
What is Bob Gurr's role at the current company?
Bob Gurr's current role is Country Manager South Africa, Proflight Zambia.
What is Bob Gurr's email address?
Bob Gurr's email address is bo****@****r.co.za
What is Bob Gurr's direct phone number?
Bob Gurr's direct phone number is +278326*****
What schools did Bob Gurr attend?
Bob Gurr attended Edenvale High School, Queen Elizabeth's Grammer School.
What are some of Bob Gurr's interests?
Bob Gurr has interest in Environment, Children, Education, Economic Empowerment.
What skills is Bob Gurr known for?
Bob Gurr has skills like Airlines, Aviation, Airports, Iata, Airport Management, Commercial Aviation, Operations Management, Flights, Civil Aviation, Airline Management, Aircraft, Negotiation.
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