Twenty-nine years of experience leading organizations through effective change management. Experience with supporting reorganizational structures to achieve success in optimum revenue and profit growth. Dedication to development of customer and employee satisfaction strategies for the support of bottom line growth.Specialties: Managed services outsourcing and copier/printer technical support. Development and management of document management strategies for productivity improvement and cost savings. Management and delivery of managed services and technical products and services for optimum customer satisfaction, employee development and retention, and revenue/profit growth.
Listed skills include Outsourcing, Cross Functional Team Leadership, Account Management, Change Management, and 46 others.