Bob Hartwig

Bob Hartwig Email and Phone Number

Field Training Manager @ Baskin-Robbins
Atlanta, GA, US
Bob Hartwig's Location
Atlanta, Georgia, United States, United States
Bob Hartwig's Contact Details

Bob Hartwig work email

Bob Hartwig personal email

n/a
About Bob Hartwig

I am an experienced business leader with a proven track record of identifying future opportunities in the work being done today. I bring a lot of value to your organization particularly in the areas of team development, goal-based business strategy and accomplishing goals through people. My professional journey began 25 years ago in the kitchens of some of Chicago's more sought out restaurants. It became obvious to me early on that my future was in my hands. There would be no reward simply for time served. If I was willing to exercise discipline, stay humble and work hard, the only limits to my achievements would be self imposed. So, I did just that and spent the next few years in upscale and fine dining restaurants before taking my first hotel appointment. Over the next six years I worked my way up through the Four Seasons and Chicago Marriott Downtown Magnificent Mile kitchens. In addition to culinary experience, hotel work taught me the broad scope of hospitality management and the art of providing the best total customer experience. In both companies, I was exposed to trainings and work requirements beyond the culinary discipline. Enamored with hotel culture, I was ready to accept my next promotion taking me both out of the kitchen and out of Chicago when a once in a lifetime opportunity to teach at The French Pastry School was offered to me.Teaching at the most prestigious pastry school in North America presented new challenges and growth opportunities. My customers were now the next generation of culinary talent. I had the responsibility of teaching them the necessary methods and techniques to launch their careers and, perhaps more importantly, the core values necessary to thrive in their careers. It was during my time teaching that my wife and I opened our first cafe/events venue in 2007. After about a year, the divided focus between teaching and business ownership was becoming increasingly more challenging to manage and in late 2008 I left teaching to grow our company full-time.Over the next 14 years I spearheaded growth to three concepts with five revenue streams, whose collective offerings included cafe and high volume a la carte dine-in service, catering, special events/weddings, wholesale and co-packing. Business was great until...Covid.Restrictions in Chicago forced all business decisions from 3/2020 onward. Ultimately, the smartest decision was to sell our businesses. After 27 years in Chicago, it is time for a fresh start and the next great opportunity in Atlanta.

Bob Hartwig's Current Company Details
Baskin-Robbins

Baskin-Robbins

View
Field Training Manager
Atlanta, GA, US
Employees:
15
Bob Hartwig Work Experience Details
  • Baskin-Robbins
    Field Training Manager
    Baskin-Robbins
    Atlanta, Ga, Us
  • Gusto! Fresh Bowls & Wraps
    Director Of Culture And Leadership Development
    Gusto! Fresh Bowls & Wraps Jan 2024 - Present
    Atlanta Metropolitan Area
    I am proud to be the new Director of Culture and Leadership Development for gusto! Fresh Bowls and Wraps. I joined gusto! in 2022 because I believed in their mission, vision, core values and potential to disrupt the QSR industry for the better. The quality of the PEOPLE and PRODUCT are undeniable. I’m excited to be one of many leaders of a culture based company committed to the growth of guests and team members alike. Let’s Goooooo!!!
  • Gusto! Fresh Bowls & Wraps
    Training Manager
    Gusto! Fresh Bowls & Wraps Dec 2022 - Jan 2024
    Atlanta, Georgia, United States
    Created written and video training materials for all store level management and team member roles and responsibilities in preparation for LMS implementation.Revamped the companywide process for training store level management and team members.Participated in all aspects of new store openings including recruiting, store set up, team and individual training, grand opening and, phased, store turn over.
  • A Lovely Idea, Llc
    Co-Owner/Director Of Operations
    A Lovely Idea, Llc Apr 2007 - Dec 2021
    Chicago, Illinois, United States
    Increased company revenue and profit year over year through aggressive growth strategies targeting existing operations and new markets while maintaining brand standards for products and service.Managed partnerships and strategic business relationships by negotiating contract terms and resolving conflicts.Cultivated strong vendor relationships and developed purchasing and inventory control systems to maximize cash flow and profitability.Collaborated with chefs on seasonal menu development, preparation methods, system implementation, and adherence to brand standards/safety protocols.Developed in-depth employee training programs to promote strong team performance, high customer satisfaction and above average employee retention.Conducted department performance audits and worked with leadership to improve procedures and performance.Prepared and delivered leadership performance reviews.Lovely: A Bake Shop-Scratch bakery with full range of offerings from viennoiserie to custom wedding cakes.-100 seat cafe offering breakfast, lunch and full espresso/coffee menu.-Event venue for private parties, corporate meetings and full-service weddings.Bakin' & Eggs, A Lovely Idea-Upscale, full-service, high volume breakfast, lunch and brunch restaurant with craft cocktails and full espresso/coffee menu.-Breakfast and lunch corporate catering (drop off and fully presented/live action) for 3000 covers weekly throughout metro Chicago.Lovely, Too: A Bake Shop-Wholesale, from scratch, production bakery with daily delivery to over 30 clients throughout metro Chicago including Nordstrom E-Bars and Walgreens Fresh Food stores.-60 seat cafe offering breakfast, lunch and full espresso/coffee menu.-Co-packing for specialty nut company and specialty granola company.-Corporate breakfast and lunch catering for 300-500 covers weekly throughout metro Chicago.
  • The French Pastry School
    Chef Instructor
    The French Pastry School Oct 2005 - Oct 2008
    Chicago, Illinois, United States
    Instructed full-time students, professional chefs and food enthusiasts in methods and techniques related to cakes, tarts, chocolate and sugar confections, chocolate and sugar sculptures, plated desserts, viennoiserie, and tea pastries.Worked with school sponsors to showcase and demonstrate their equipment and ingredients at trade shows and company training seminars.Participated in The Food Network challenge, "World's Tallest Sugar Sculpture" (2nd place)Participated in "Behind the Bash" season 1, episode 12, "Chocolate Fashion Bash" on The Food Network.
  • Chicago Marriott Downtown Magnificent Mile
    Executive Pastry Chef
    Chicago Marriott Downtown Magnificent Mile May 2002 - Oct 2005
    Led Pastry team in execution of from-scratch pastry and dessert production for 1100 room, full-service hotel including two restaurants, coffee shop, banquets, and room service with annual food sales of $33m.Collaborated with Department Heads to personalize individual guest and convention group experiences.Created custom offerings for holidays, weddings, galas, dietary restrictions/preferences, sales presentations, and offsite events.Performed all purchasing, scheduling, and production planning based on business levels and budget demands.

Bob Hartwig Education Details

Frequently Asked Questions about Bob Hartwig

What company does Bob Hartwig work for?

Bob Hartwig works for Baskin-Robbins

What is Bob Hartwig's role at the current company?

Bob Hartwig's current role is Field Training Manager.

What is Bob Hartwig's email address?

Bob Hartwig's email address is bo****@****ago.com

What schools did Bob Hartwig attend?

Bob Hartwig attended Kendall College, University Of Illinois Urbana-Champaign.

Who are Bob Hartwig's colleagues?

Bob Hartwig's colleagues are Daisha Bryant, Kalena Smith, Amanda Brewer, Chad Jackson, Bobby Bryde, Marquince Wilder, Lissette Mathus.

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