Bob Herrick Email & Phone Number

• Lead PACS training for radiologists, technologists, and medical staff. • Serve as a customer and client liaison for the radiology department. • Manage product sales, demonstrations, and marketing development. • Install application software and equipment while training staff on proper usage protocols. • Improve customer satisfaction through process re-engineering. • Spearhead customer interface development to ensure an optimal user experience. • Provide expertise in Centricity PACS & Voice Recognition Precision Reporting (M Modal) Technology. • Deliver 3D Advantage Workstation & (CCA) Vendor Neutral Archive solutions.

Burlington, Vermont

 Developed & designed RIS/iSite PACS course & training materials Provided formal technical & clinical support during the sales process Generated customer IDX RIS/PACS workflow analysis Conducted PACS internal training for IDX Implementation & Cross Functional Teams Radiologist pre & post live PACS & VR Precision Reporting training PACS training of radiologists,technologists & medical staff  Product demonstrations & clinical trial support, post-sale installation, training & customer service activities to support sales objectives

Burlington, Vermont Area

 Customer interface & problem resolution Project Ownership Milestone accountabilityGenerate Project Plans Team leadership Coordinate and track project activities to ensure on-time completion, successfully, and in a manner with organizational goals

United States

• Project analysis, account management, sales, presentations & training for all PACS & Computed Radiography implementations• Radiologists, technologists & medical staff applications training• Technical & sales support for AGFA PACS Network, Archive Devices, CR, Wet / Dry Laser Imagers, Daylight Handling Systems & film products• Developed comprehensive AGFA Distributorship Training Program• Account manager for the Colorado, Utah, New Mexico & Wyoming territories• Sales & purchasing consultant for major hospitals & medical imaging groups• Exceeded annual sales goals• Member of AGFA’s “Request for Proposal” & “Request for Information” response team

United States

United States

Education

Associate Of Arts And Sciences (A.A.S.), Radiologic Technology/Science - Radiographer