Bob Hess Email & Phone Number

San Francisco, California, Us

South Jordan, Ut, Us

Performed at a career high in 2022 at 206% to plan.Achieved President's Club by finishing at #6 of Ivanti Individual Contributors.

Austin, Texas, Us

Responsible for creating business relationships exclusively in Competitive Accounts in a specific geographical area. Grow new market share through conquest sales, selling the depth and breadth of CDK’s product portfolio. Work in conjunction with channel partners to increase sales opportunities of CDK Strategic Products. Achieve annual assigned sales plan.• Solely a hunter role to acquire new business strengthening and influencing key automotive dealer relationships.• Create activity by cold-calling into competitive accounts daily• Develop an overall sales plan and forecast sales results for both the short and long term.• Accountable for generating significant revenue and profit growth utilizing a disciplined and process-oriented approach.• Set clear, measurable performance goals to achieve assigned sales quota• Interface and work with internal teams through the sales and implementation process.• Responsible to ensure all client information is entered into salesforce.com in a timely manner.• Understand industry segment and keeps abreast of competitor developments in the market and/or territory.

Austin, Texas, Us

Responsible for creating business relationships, increasing incremental revenue, and retaining business with CDK clients through face-to-face sales activities. Work in conjunction with channel partners to increase sales opportunities in CDK Strategic Products to grow CDK’s share of wallet in existing client base and in new business opportunities. • Over achieved sales plan with 147% average attainment during 4 year period• Presidents Club Award Winner FY19• Identify new opportunities with existing customers• Develop an overall sales plan and forecast short and long-term sales results.• Demonstrate comprehensive understanding of specific CDK products and their functionality.• Interface and work with internal teams through the sales and implementation process.• Understand industry segment and keep abreast of competitor developments in the market and/or territory.• Focus on consultative relationship with the client by developing an understanding of their unique business needs and bringing forth integrated solutions.• Utilize Salesforce.com for maintaining client information and forecasting.

Basking Ridge, Nj, Us

Responsible for a $45M revenue commitment and customer satisfaction objectives for Federal Government, K-12 and Higher Education accounts in Western Pennsylvania and West Virginia. Duties include:• Utilizing solution-based selling techniques to solve client problems and convey value.• Led team with 173% quota attainment in 2014.• Developing annual sales plans.• Creating partnerships with account stakeholders while using technology products to improve productivity, efficiency and daily operations.• Establishing relationships and networking with Agency decision-makers.• Promoting company interests and increasing presence within the K-12, Higher Education and Federal Government communities.

Basking Ridge, Nj, Us

Responsible for growing the assigned customer base and revenues and managing churn across a variety of government and education accounts. Promoted from Associate to Account Executive after four months. Duties included: Cold call selling, prospecting, networking and following up on referrals to generating new business. Providing customer care with hands-on training for new customers, handling equipment issues, performing rate plan analysis, explaining bills and interact with Support Center on customer service issues. Representing the business unit at trade shows, orchestrating customer seminars and events, and working with local chambers of commerce to promote brand.

Basking Ridge, Nj, Us

Responsible for revenue and service targets in the Small Business and Enterprise account space including net activations, accessory sales, data sales, customer renewals, and satisfaction metrics. Promoted to senior manager position after one year. Duties included: Driving individual and team sales performance by proactively sharing successful selling techniques, creating promotional products ides, and creating/providing new service and product training. Acting as the first level contact for customer escalation issues. Explaining services/features as customer benefits rather than isolated functionality. Incorporating “team” philosophies to allow resources to be pooled for greater efficiencies.

Cleveland, Ohio, Us

Sales executive for mid-market company ($130M). Responsible for creating and executing communication, risk, and resource management plans for major accounts (Rockwell Automation, Medical Mutual, Timken Company and Vax). Duties included resource scheduling, project tracking, risk analysis, cost management, variances, change management, evaluating, issue management and controlling projects. Significant projects included:• Developing in-depth strategic marketing plans, including creative concept, project tactics and action steps to assist clients in meeting business objectives.• Engineering the Rockwell Automation’s Essential Components campaign consisting of new print and online advertising drivers, direct mail, and a reporting web site available providing executives with real-time tracking of campaign effectiveness. • Leading the Vax website redesign and deployment.• Orchestrating customer segmentation project for GNC (General Nutrition Centers) in preparation of the launch of the new monthly catalog.

Manager of a twelve person team of account representatives for mid-markets company ($15M). Responsible for winning the Verizon Online account worth over 4 million dollars in annual revenue, managing the Vonage and Sheetz accounts increasing firm’s annual revenues by 25% during this time, and developed the strategy for the company’s Integrated Consumer Marketing System ICMS creating online feedback forums for Sheetz and Verizon Online.

Lower Middle market company ($5M). Responsible for providing leadership and market direction for the Pittsburgh operations. Crafted new business strategy and series of Telly award winning ads that won the Sarris Candies account increasing office income by more than 18%.

Mid-market company ($130M). Managed project budgets averaging $350,000 to 500,000 annually. Responsible for overall execution of project plans including resource scheduling, tracking, risk analysis, cost management, variance accounting, issue management, and reporting. Major accounts included Zippo Manufacturing, Daily’s Juice, Cutler Hammer, SEI Investments and PPG. Significant accomplishments include the award winning Zippo interactive banner ad campaign for the 2001 Zippo collectible of the year lighter, the “How hard do you party?” promotion for Daily’s thepartymix.com web site, and launch of the PPG Auto Glass web site.

Launched marketing agency business with investment capital and 1 partner. Firm focused on the design and implementation of Internet marketing plans and award winning state of the art database e-commerce web sites.

Responsible for producing local, regional, and national advertising programs/campaigns for cable television. Duties included supporting 50+ account executives, developing video projects, writing scripts, and oversight of all aspects of production.

A photojournalist for a daily newspaper.