Responsible for providing direction, management , and support of internal and external meeting operations, the Clinical Congress, travel and registration and association management for Chicago corporate offices and the Washington DC conference center. The Division of Convention and Meetings arranges for 3,000 plus scientific, business and ancillary events annually, including the Clinical Congress, as well as meeting and management services to 18 surgical associations. Responsibilities include a $10 million operating budget with $6 million in revenue and $4 million in expenses with a staff of 21 individuals.

Responsible for the management of the housing and registration process for the world’s largest medical meeting with annual team goal revenues exceeding $7 million. Responsible for the RFP process and negotiation of all travel related contracts including hotels, airlines, official registration and housing company, travel agencies, event venues and tours for all meetings held across the country and internationally for the RSNA, its Board of Directors, committees and related societies i.e.: (Association of University Radiologists, Society of Chairs of Academic Radiology Departments).Major Accomplishments:Increased team revenues by $1.3 million or 25% from 2013 to 2014 by transitioning to new revenue model.Forges and maintains strong partnerships with the hotel community, CVBs, vendors, global sales representatives to maximize results and continually enhance the meetings experience for RSNA, its members, customers and suppliers. Formulated initial Board of Directors, Committee and staff travel policies and contracted with introductory travel agency to centralize and reduce internal travel costs by 15%.

Managed the convention services team and banquet setup department (70 employees) responsible for $65 million in annual revenue. Member of executive committee responsible for strategic planning, formulating procedures and generating new business. Member of Hyatt Hotels Corporation special task team to develop global convention services standards for the company.Major accomplishments:Leveraged client relationships to help generate $1.5 million in un-forecasted sales.Spearheaded development and implementation of meeting planning and post-meeting evaluation tools to enhance client service and establish strong business relationships.

Managed convention services and facilities departments (55 employees) responsible for $45 million in annual revenue.Major Accomplishment:Created convention reservation tracking system that improved forecasting accuracy and revenue management results.

Managed convention services and Banquet departments (22 employees) generating $12 million in annual revenue.