Bob Kerr Email and Phone Number
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I’m Bob Kerr a top information enterprise IT leader. Leading enterprise IT | Operations roles in IT Customer Service and Support | Change Management and digital transformation | Creating disaster recovery plans | Implementing ITIL Processes | Strategic planning | IT contract negotiation | Designing Integrations | Restructuring and mentoring IT organizations | Data Center Co-locations |Select Career Highlights:- Opened new offices in Atlanta and Houston. I re-negotiated contracts reducing costs by 25%. I charted a course and we achieved MS Gold Partner status in 5 months while working for Protivix.- At Multiview I Increased production stability by 80%. We virtualized our DC implementing a disaster recovery plan. I led the development of Developed SAAS websites and Led Implementation of MS Dynamics AX, CRM, QA, PMO. I led teams of 60+ resources.- Curves International – Led development of SAAS Retail operations software product. Led implementation of MS Dynamics AX inventory, headcount savings $4.2M annual, warehouse savings $2M annually, increased warehouse efficiency by 50%. I led architecting a B2B website supporting 16 languages and 5 currencies. I led the development of integrations with Walmart, AARP, and BCBS wellness programs which increased royalties by $2M per month. - Southwest Airlines- Implemented ARIBA spend management. I led the Implementation of Kronos in 275 airports. I Led a department of 100+ resources.Experience spanning Aviation, Fitness and Wellness, Franchising, Digital Advertising, Financials, Insurance, Logistics and Client Facing Consulting.An innovative leader who drives technology to enable the business to maximize internal efficiency while bringing significant cost savings and positively impacting the bottom line.I am a great communicator who translates across Client Facing and Internal enterprise IT, the business, Vendors, and Service providers, to increase profits.
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Director Of It - Infrastructure And PmoLifescience LogisticsTexas, United States -
Director Of ItLifescience Logistics Dec 2020 - PresentCoppell, Texas, UsAs Director of IT I lead the development and implementation of the overall company strategy for Cyber Security, EDI, Hardware, and Network Infrastructure. I manage IT vendor relationships including contract negotiations and SLA accountability while recommending investments necessary to create competitive advantage through technology.
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Director Information Technology OperationsPopulus Financial Group Feb 2019 - Jun 2020Irving, Texas, UsLed and managed the reinvention of the PFG IT Operations organization. Defined and implemented ITIL operational tools that supported consistent administrative and delivery processes supporting clients nation-wide. • Decreased firefighting activity by 40% - Implemented ITIL Standards cross the enterprise leveraging using the Managed Engine Enterprise Suite• Cut software licensing costs by 25% - Negotiated favorable software and hardware licensing contracts• Saved $250,000.oo in licensing penalties - Lead an internal IT audit of software licensing • Promoted and mentored NOC Leader • Formed a 24x7x365 national support organization - Hired senior staff who strengthened the team capability • Decreased system outage response time by 50% - Implemented Runbooks and Playbooks into operations function• Led the first successful IBMi DR test exercise in company history • 50% Reduction in production defects – Created an ITIL change management structure within the Manage Engine product to support accountability and formal CAB meetings -
Director Of Infrastructure Technology OperationsDhisco, Inc. May 2017 - Dec 2018Provided management expertise to develop the organizations Support Services function. Put operational tools in place that supported consistent administrative and delivery processes supporting clients world-wide. • Decreased client complaints by 40% - Migrated service desk from national to global - Hired and staffed a newly formed 24x7x365 global support organization• Served on disaster recovery implementation team• Decreased products defects by 40% - Member of the Change Approval Board• Decreased issue resolution time by 30% - Implemented Service Now service request portal, knowledgebase article standards, automated notifications• Drafted policies for the PCI and GDPR remediation and certification projects
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Vice President Technology Operations | Delivery Leader | CooProtivix Business Solutions Jan 2015 - Sep 2016Frisco, Texas, UsProvided the vision, and expertise to drive 30% growth over a 2-year period. Put operational controls in place that supported consistent administrative and delivery processes during on-site client engagements. • Achieved Gold Partner status within 5 months. • Expanded into Atlanta and Houston establishing 5 new client relationships • Implemented employee portal and developed core HR functions• Performance management, evaluation, recognition of employees to ensure they are meeting/exceeding expectations• Renegotiated vendor contracts saving 25%• Delivery Oversight – MS Dynamics CRM projects -
Vice President Of Information Technology | Chief Technology OfficerMultiview Oct 2011 - Dec 2014Irving, Tx, UsLed the technology direction for a $100 million dollar company with an operating budget of $10MM. Managed a team of 50+ employees focused on delivering exceptional customer service. • Implemented change management, a QA structure, and a standardized PMO• Production stability increased over 80%, downtime reduced to almost zero• Data Center Consolidation / Virtualization - Fully redundant across four (4) locations, multi-channel, high security, and PCI compliant. VMware and Citrix. • MS Dynamics AX Implementation - 50% improvement in order processing turnaround• Multiview – E commerce - Sales projection growth 25%. -
Vice President Of Information Technology | Chief Information OfficerCurves International Inc. 2005 - Oct 2011Waco, Texas, UsLed all IT strategic initiatives, software development, and technology transformation for all facets of the business. Managed a budget between $12-$15MM with a team of over 75 employees, including offshore developers and 3rd party vendors.• Club Management Application Suite Development (SAAS)• Curves International is able to track membership statistics• Curves International is able to track and trend products sales• Marketing can track promotion and program effectiveness• Reduced the product SKU footprint from over 20,000 to 2,000, focusing on high volume, high margin product sales.• High expense-low volume warehouses in Spain, France, Mexico, and New Zealand were closed, • Consolidated operations to the US, UK, and a 3PL in Australia • Operations headcount was reduced by 75%, $2M annual savings• Franchise Website Re-architected - Supporting 16 languages and 5 currencies – content management - Sharepoint• Implemented Wellness programs with Walmart, AARP, and Blue Cross Blue Shield, net $2M / month • Consolidation of the Data Centers combined with the virtualization of server farm is saved between $1.5M to $2M annually -
Director Of Information Technology | Senior Manager Information TechnologySouthwest Airlines 2000 - 2005Dallas, Tx, UsDirected enterprise management with responsibility over a combined operating and capital budget ranging between $10-$20 million annually. Led strategic initiatives, new development, and support and service for supply chain, finance, benefits, HR, fuel procurement, work force management, corporate training, and recruiting and hiring. • Implemented ARIBA Spend Management Suite, first two sourcing events yielded $2 million+ in savings• Implemented Deploy Talent Optimization Suite and Hirequest – Reduced application of unqualified candidates by 20% - 30% • Implemented KRONOS WorkForce Timekeeper installed 275 new time clocks across 100+ airport locations, resulting in a $10M savings in administrative costs and administrative head count cost reduction• Implemented SolArc RightAngle - Enabled real-time visibility to inventory levels across pipeline, truck, fuel farm, and fuel consortium storage facilities
Bob Kerr Skills
Bob Kerr Education Details
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Kean UniversityComputer Science -
Carnegie Mellon UniversityCio - Leadership Essentials
Frequently Asked Questions about Bob Kerr
What company does Bob Kerr work for?
Bob Kerr works for Lifescience Logistics
What is Bob Kerr's role at the current company?
Bob Kerr's current role is Director of IT - INFRASTRUCTURE and PMO.
What is Bob Kerr's email address?
Bob Kerr's email address is rj****@****zon.net
What is Bob Kerr's direct phone number?
Bob Kerr's direct phone number is +146985*****
What schools did Bob Kerr attend?
Bob Kerr attended Kean University, Carnegie Mellon University.
What skills is Bob Kerr known for?
Bob Kerr has skills like Management, Enterprise Software, Integration, Crm, Vendor Management, Software Development, Program Management, Business Intelligence, Sdlc, Leadership, Customer Relationship Management, Strategic Planning.
Who are Bob Kerr's colleagues?
Bob Kerr's colleagues are Omar Deleston, Clay Britt, Brandon Eason, Liliana Gonzalez, Charles O'hara, Christopher Mizener, Richa Munjal.
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