Bob Klann Email & Phone Number

United States

Welcome to The Wink Report, where news meets a touch of whimsy and reality takes a backseat to the extraordinary. Established in the ancient year of 1264 B.C. by a consortium of time-traveling jesters, The Wink Report boasts an unparalleled legacy in the realm of news and storytelling. Our team, with a combined experience of over 572,300 years, dedicates itself to delivering the most compelling narratives, meticulously crafted with a wink and a nod.At The Wink Report, we believe in stories that intrigue, amuse, and occasionally make you question the fabric of reality itself. Our articles cover a broad spectrum of topics, from the latest intergalactic political scandals and global events to the quirkiest trends in entertainment and lifestyle. Each piece is meticulously researched by our team of 642,776 experts, including Nobel Prize-winning satirists, senior truth embellishers, reality distortion specialists, principal fiction consultants, editorial fantasists, speculative news designers and parallel universe correspondents, ensuring you stay informed and thoroughly entertained.Our mission is straightforward: to provide you with news that not only informs but also delights. We aim to spark conversations, inspire laughter, and offer a fresh perspective on the world around us. Although our stories are fictional, the wit, creativity, and absurdity behind them are very real.

Southfield, Mi

We accept assignment of contracts from car dealers. The contracts are sent to our Dealer Service Center (DSC) by auto dealers. The role of an analyst in the DSC is to help our dealers DEVELOP and grow their businesses in a manner that is compliant and efficient while delivering superior customer service.Reviewing, validating and verifying information through document review, internet searches and phone calls. Resolve and document dealer inquiries about our contract program and individual funding of contracts. Managing any license, title, audit and inventory issues. Welcome and onboard new dealers by offering initial funding assistance.

Clawson, Mi

Troy, Michigan

1965 West Maple Rd, Troy, Mi 48017

-Formulating and executing strategies towards positive P&L of the restaurant while meeting the company targets -Spearheading all functions related to managing the kitchen, staff recruitment and selection, hiring processes, supply orders, employee scheduling, and inventory management-Handling diverse functions including weekly inventory audits, product ordering, vendor negotiating, item sales trend reports, Profit & Loss reports, and labor distribution reports-Designing internal controls/checks for various operational areas to achieve higher operational efficiency and reviewing existing systems and procedures for resource rationalization and cost reduction-Attending to weekly meetings, and streamlining systems to enhance operational/administrative effectiveness and meeting company goals with respect to cost, time and quality parametersAchievements-Drove initiatives for Social Media Marketing Campaign using Foursquare, Facebook and Twitter to develop new customers and secure profitable business volumes; new Foursquare users joined daily and check-ins per day increased an average of 19%-Developed new Facebook Fanpage to establish relationships with customers and explore new business potential-Restructured cook line to separate salad and fry stations in order to increase productivity that resulted in the lowering of back of house labor cost by 15%-Developed new processes and procedures for back of house staff including fry oil rotation chart, prep list, line check, nightly cleaning and restocking checklist-Spearheaded full menu change by training all prep processes, line cooking procedures, revamping current line checks, order guides, pull thaw guide, and cook line setup; also created new menu training material, including menu item posters, for front of house employees-Challenged with the task of training Managers for other locations within the company-Ranked number 3 out of 60 in EverClean audit scores pertaining to safety, sanitation, and cleanliness

2580 North Squirrel Rd., Auburn Hills, Mi 48326

-Performed a wide range of tasks including weekly inventory audits, product ordering, item sales trend reports, Profit & Loss reports, labor distribution reports, and daily business plans -Played a key role in leading, coaching and managing a team 10-25 employees; documented processes related to all activities while identifying process improvements and assisting in implementations-Interviewed, selected candidates, completed new hire orientation at the store level for new employeesAchievements-Ran local store marketing campaign, marketing to local apartment and condominium communities, Oakland University staff, fraternities, sororities, and local elementary, middle, and high school sports programs to initiate growth in business volumes while offering fundraising opportunities-Successfully managed new test menu rollout, focusing on exact-to-spec recipes and preparation as well as garnishing and presentation while soliciting feedback from guests

Harrison Township, Mi

-Managed 1-3 separate market rate, multi-family communities in fast-paced settings while handling resident issues -Oversaw property renovation projects including clubhouse renovation, individual apartment renovations, new model apartment design, and landscape improvements-Established positive working relationships with contractors and vendors – requesting project bids, completing project contracts, and overseeing project completion-Handled financials aspects on the organization including collections, expense controls, capital improvements, vendor contract negotiations, and revenue enhancement Achievements-Increased resident satisfaction survey scores from 78% in 2008 to 89% in 2009 and 94% in 2010-Mentored senior Sales Consultants through the Property Manager in Training Program-Recipient of the Real Estate Award for Customer Service Excellence for 2009 and 2010-Played a crucial role in enhancing the Net Operating Income by 11% over prior year

Pontiac, Mi

-Managed 7-10 employees daily in 4 separate departments including Front Desk, AYS, Bell, and Concierge-Performed a diverse range of operational tasks that staffing schedules, Profit & Loss reports, labor distribution reports, and developing business projections for labor tracking and schedulingAchievements-Earned recognition for improving front desk, concierge, and customer service customer satisfaction scores ranking from the 230 to the top 15 of all Marriott hotels in the United States-Revamped “At Your Service” department to achieve higher customer satisfaction scores while lowering other overhead costs across the hotel -Designed and developed projects to increase customer satisfaction scores, including an expanded breakfast buffet for Concierge Lounge guests, and personalized welcome room calls upon guest arrival -Demonstrated excellent decision-making and communicated with emergency personnel and upper management while maintaining professional appearance of staff during high-stress situation involving guest suicide

Mount Pleasant, Mi

-Managed 15-30 employees in a fast-paced team setting while effectively monitoring labor costs-Actively participated in meetings, providing new ideas to supply a better work environment as well as improving customer service and productivity-Motivated and coached employees, promoting continuous improvement and increased productivity-Performed a wide range of tasks including inventory audits, item sales trend reports, Profit & Loss reports, and labor distribution reportsAchievements-Assisted in creating and marketing a new catering menu for Central Michigan University that developed into a stable catering menu for the restaurant

Mount Pleasant, Mi

-Managed 4-9 employees in a fast-paced environment while effectively monitoring labor costs and expenses -Interviewed, selected candidates for all store-level positions, completed orientation, filed paperwork for new hires and trained them-Ensured highest standards of customers services, addressed to operational issues and took corrective action to resolve guest complaints Achievements-Successfully marketed the business to Central Michigan University, Mid-Michigan Community College, local businesses, and local community utilizing new targeted marketing tactics-Personally created, designed, implemented, and marketed new catering menu for large, medium and small businesses in local area as well as throughout Central Michigan University campus-Installed, implemented, and trained staff with new POS system for 3 store locations

Clinton Township, Mi

-Managed 5-15 employees in a fast-paced sales, operations, and team setting while effectively monitoring labor costs-Actively held and participated in both management and store meetings to improve daily operations as well as recruiting and marketing tactics-Interviewed and trained new staff-Resolved customer problems and complaintsAchievements-Designed and implemented cross-training program between sales/prep staff and finish/hand-off staff-Developed new sales processes and trained employees on new company standards

Bachelor Of Science In Business Administration, Hospitality Administration

Prep For 4-Year University, Computer Programming