Bob Knutson Email and Phone Number

• Lead and supervise operational team supporting fluid milk production and packaging for Darigold, Costco, Walmart & Target retail accounts.• Problem solving for continuous improvement including ad hoc daily production issue resolution.• Collaborate with team members to promote a culture of productivity, quality and safety.

• National Retail Program development and management, fulfillment & supply modeling, systems design/configuration (SAP SD), & coach order mgmt team for exception handling.• National Retail Demand and Fulfillment Planning• National Retail Channel – Manage Market Exit Activities.

• Walmart Replenishment – directly responsible for $55M handset inventory across 3 categories - 70,000 SKU/Location combinations exceeding 95% instock target while increasing inventory turns.• Demand planning collaboration for internal and external CPFR meetings.• Trained supply chain fulfillment team on Walmart’s replenishment process and cadence.• Influence key partner relationships including Walmart and Walmart Family Mobile with total revenue exceeding $100M+.• Cross-functionally recognized and relied upon by Walmart and T-Mobile teams as the go-to person to resolve service issues.• Store Level Replenishment Planning - Fully plan and submit for Walmart to book weekly direct-to-store orders using planning parameters, weeks of supply targets and supply constraint exceptions.• Reduced Walmart inventory levels by $8M over 24 weeks in the Postpaid Category. • National Retail Compliance – routinely and successfully designed logistics and integrated EDI solutions for Target, Best Buy, Costco, Office Depot, Blackhawk etc) – Redesigned and deployed a process saving T-Mobile $20K per month in chargebacks for Target logistics non-compliance. • SAP SD consignment modeling – leading contributor for conceptualizing consignment solution.• Launched SAP SD Allocation Planning – led a project management team to conceptualize and pilot companywide transformational program for multi-channel allocation of company’s DC handset inventory (business requirements gathering through to user acceptance).• T-Mobile PEAK Award winner 2013 (Company's highest award)• Target Inc – Supplier of the Year 2014 (team award) • Walmart Supply Chain 2013 People Award (team award) – Selected out of 50,000 suppliers• Walmart Supply Chain 2011 Supplier of the year (team award) – Wireless Category• T-Mobile Business Operations ACE award recipient 2005

• Root cause analysis and correction of errors causing replenishment non-compliance. • Project Management of New National Retail customer set-up and on-boarding.• EDI and master data set-up.• Transition prepaid airtime serialized collateral distribution from 3rd party to in-house.• Launch and Functional expert for point-of-sale handset theft deterrent program (HTD) between National Retailer, Incomm and T-Mobile’s systems.

• Refined operational processes for Software Licensing category sales operations (reseller).• Catalog maintenance of companies multiple OEM software suppliers – 10K+ items.

• Account Management - Primary liaison with Microsoft vendor account manager.• Process and team management for re-purposing inventory through reclamation and short-run manufacturing.• Job shop management (system set up, material planning, sourcing & procurement of materials, production planning & transportation).• Reverse Logistics solutions provider.

• On-site management of day-to-day warehouse operations of Lotus IBM & Microsoft distributor returns.• Production process design and plant layout of 2 facilities (40K Sq Ft & 100K Sq ft).