Robert (Bob) Kyle

Robert (Bob) Kyle Email and Phone Number

Director | Professional Services | Services Leadership | Business Unit Growth | Business Analysis | Operations | Project Management | Business Process Improvement | Cloud Services | P&L | Financial Forecasting | Coach @ ePlus inc.
Robert (Bob) Kyle's Location
Washington DC-Baltimore Area, United States, United States
Robert (Bob) Kyle's Contact Details

Robert (Bob) Kyle personal email

n/a

Robert (Bob) Kyle phone numbers

About Robert (Bob) Kyle

Core Skills: Leadership | Team Leadership | Business Unit Growth | Operations | Project Management leadership | Services Leadership | Business Process Improvement | Business Analysis | Pre-sales | P&L management | Financial Forecasting | Analytics | Strategic Planning | Quality Control | Business Process Improvement | Customer Success | Visionary | Coach | Mentor | Collaboration | Team Building | Recruiting | Empowering/Retaining Top Talent | Program Development | Partner management | Contract Negotiations | Cloud Migrations | IaaS | Microsoft Suite | Azure | AWS | Cloud Services | Outsourcing.Key Liaison and Services Leader with extensive experience building and growing partner-focused business units. Leads national PMO and technology services, monitor performance, and drives quality throughout the program lifecycle.Energized Leader with ESTJ personality to build, lead, and retain loyal cross-functional teams that work collaboratively to achieve corporate goals and accelerate growth. Possesses entrepreneurial spirit in developing strategy and organizing action.Robust success in partner management including identifying, vetting, and nurturing partners and negotiating sales, services, and operations for seamless services network with a high degree of integrity and customer satisfaction.

Robert (Bob) Kyle's Current Company Details
ePlus inc.

Eplus Inc.

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Director | Professional Services | Services Leadership | Business Unit Growth | Business Analysis | Operations | Project Management | Business Process Improvement | Cloud Services | P&L | Financial Forecasting | Coach
Website:
eplus.com
Robert (Bob) Kyle Work Experience Details
  • Eplus Inc.
    Director Post Sales Engineering
    Eplus Inc. Jan 2022 - Present
    Herndon, Va, Us
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  • Aptum
    Director Professional Services
    Aptum Mar 2021 - Jan 2022
    Toronto, Ontario, Ca
    Responsible for building the Professional Services, Cloud Consulting, PMO, Operations & Delivery business. Create, implement, and manage the PS org & P&L. Drive services sales, revenue, profitability, and customer satisfaction. Increased average deal size 6X in 4 months.
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  • Red River
    Director Programs, Customer Experience
    Red River Sep 2018 - Mar 2021
    Claremont, Nh, Us
    Developed business analytics and dashboards to track key metrics at multiple levels (Individual to Business Unit) driving win rates from 35% to 55% in first year. Restructured use of CRM tool and supporting processes to drive better efficiency and reduce quote turnaround times. Stood up the ACE (Advanced Customer Experience) Program focusing on customer solution adoption and renewals.
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  • Red River
    Director Of Engineering, Commercial
    Red River Sep 2018 - Mar 2020
    Claremont, Nh, Us
    Technology transformation company, specializing in Cloud, Cyber Security, Networking, Wireless, Mobility, Data Center Compute & Storage, Capacity on-demand, Application Dev and Managed services.Level of Authority: Lead Enterprise Engineering teams within Design Engineering organization, from account/project assignment through completion. Business partner to sales, including leading technical sales strategy and managing team of field pre-sales Architects and Engineers. Oversee all aspects of engineering communications. Mentor and coach for team’s professional development, including determining goals and tracking achievement of certifications.
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  • Mountain Consulting Services
    Founder, Ceo, Project Manager
    Mountain Consulting Services Oct 2017 - Sep 2018
    Working with local non-profit organization (implementing the 3E methodology) in setting in motion plan and execution to empower the leadership team in delivering value added services, including complex strategies...where they are now with roadmap to get to the goal. Working with services company to provide senior leadership guidance and 3E methodology in continuity and disaster recovery operations that enable business to quickly get back online from unplanned power outages. Assembling and project managing vast fleet of drivers and equipment nationwide to provide on-site support and maintenance to generators with emergency power until commercial power resumes. Contributions thus far:• Currently supporting 8500 sites on the east coast.
  • Hitachi Data Systems Federal
    Director Of Services & Solutions (Partnerships, Pmo, Alliances, P&L, Operations, Delivery)
    Hitachi Data Systems Federal 2013 - Oct 2017
    Reston, Virginia, Us
    FOCI mitigated, wholly owned subsidiary of Hitachi Data Systems providing technical solutions, e.g., data storage/compute & management and cloud managed services. Full-service P&L and HR accountability for team of ~32, including Operations, PMO, and Delivery. Oversaw engineering, customer services, and emerging technology team. Work collaboratively with leadership in Sales, Legal, and Finance to craft innovative, sound, and profitable solutions. Report financial forecasts, bookings, backlog, profit, and engineer utilization.• Built and led global services and solutions business unit, including the PMO, Operations, Infrastructure, Consulting, Resident Engineers, partner and co-provider network. • Restructured team to exceed annual revenue & operating goals for last 4 years. YoY growth 45% Recruited top talent. Expanded team, enabling fully integrated complex, and profitable solutions. • Built loyal, happy, and collaborative culture that increased employee morale and retention.• Established relationships with new partners and re-ignited relationships with existing core partners that enabled scalability and flexibility to handle greater pre/post-sales activity while keeping costs down..• Created training budget and quarterly team project and technology reviews; increased moral, achieved quicker deployment times, boosted customer satisfaction, and projects delivered under budget and on schedule.• Established Quality Control program that raised team dynamics and solutions and enabled greater repeated customer wins.• Implemented post-sale survey to track customer satisfaction. Achieved sustained increased portfolio of referenceable customers.• Invested in and replaced legacy project accounting system with forward-leaning requirements that increased accuracy of forecasting, resource utilization, and P&L.
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  • Spectrum Systems
    Sr. Director Enterprise Practice (Operations, Partner Management, Storage Solutions)
    Spectrum Systems 2011 - 2012
    Privately-held small business providing IT products & enterprise software suites. Managed team of 2 producing $1M of total company revenue of $20M throughout United States. Oversaw operations, business development, sales support, and partner management. Collaborated closely with bids and proposal (B&P) team, pricing, and finance to ensure an optimal, seamless experience for customers.• Key member of venture company to transform company and add additional products and services to broaden offerings. Developed Enterprise Storage line of business, expanding offerings from small software tools to storage consulting, focused on data management. • Streamlined processes and developed training, optimizing efficiency and effectiveness.• Effectively negotiated, helped customers meet goals in most cost-effective way while maximizing margins.
  • Gtsi Corporation
    Alliance Manager (Partner Management, Professional Services)
    Gtsi Corporation 2005 - 2011
    Publicly traded $850M IT product reseller and systems integrator. Management level with 1 direct report. Reported directly to VPs of Professional Services and Solutions Group. Sold to the federal government as well as state and local governments. Led service-based sales. Identified partners, cultivated relationships, gathered requirements from federal customers, created a statement of work (SOW), negotiated all contract terms with partner(s), and presented the solution to customer with the Sales team. • Key member in launching and building out Hitachi Data Systems Storage and Consulting services business. • Developed and managed new partner portfolio network from scratch, enabling the company to expand offerings from product resales to integrated services and solutions. • Increased revenue 10x to $20M and tripled margins in 1st year. • Strategically negotiated increased margins and revenues.• Earned 2006 Platinum Club.• Rebuilt partner network portfolio/program. Vetted & condensed 500+ original partners to core team of 50. Streamlined network enabled quicker and more competitive responses while increasing revenue and profitability.
  • Epartners (Formerly Ernst & Young Technology)
    Microsoft Partner Manager (Enterprise Software Services)
    Epartners (Formerly Ernst & Young Technology) 2002 - 2005
    Ernst and Young (YET) spin-off from refocused its business in 2002 to provide Microsoft based business and technology solutions to middle market companies. In February 2004, EYT merged with 2 other Microsoft business partners and became ePartners.• Collaborated with sales teams to promote Microsoft products to government and commercial customers.• Developed and expanded Microsoft partner network from $16M to $20M through building key relationships and negotiating optimal margins.
  • Addtech Mobile Devices
    Eastern Regional Sales Manager
    Addtech Mobile Devices Sep 2001 - Oct 2002
  • Comstor, A Ge Its Company
    Director
    Comstor, A Ge Its Company 1995 - 2001

Robert (Bob) Kyle Skills

Business Development Team Leadership Storage Solutions New Business Development Security Disaster Recovery Deduplication Storage Virtualization Enterprise Software Strategic Partnerships Management It Service Management Partner Management Managed Services Pre Sales Sales Channel Partners Storage Area Networks Marketing Salesforce.com Servers It Strategy Virtualization Enterprise Architecture Negotiation Business Alliances San Itil Storage Architecture Nas Hardware Hds Brocade Storage Management Information Technology Business Continuity Leadership Networking Netapp Storage Area Network

Robert (Bob) Kyle Education Details

  • Liberty University
    Liberty University
    Business Administration And Leadership
  • Northern Virginia Community College
    Northern Virginia Community College
    General

Frequently Asked Questions about Robert (Bob) Kyle

What company does Robert (Bob) Kyle work for?

Robert (Bob) Kyle works for Eplus Inc.

What is Robert (Bob) Kyle's role at the current company?

Robert (Bob) Kyle's current role is Director | Professional Services | Services Leadership | Business Unit Growth | Business Analysis | Operations | Project Management | Business Process Improvement | Cloud Services | P&L | Financial Forecasting | Coach.

What is Robert (Bob) Kyle's email address?

Robert (Bob) Kyle's email address is bo****@****fed.com

What is Robert (Bob) Kyle's direct phone number?

Robert (Bob) Kyle's direct phone number is (734) 418*****

What schools did Robert (Bob) Kyle attend?

Robert (Bob) Kyle attended Liberty University, Northern Virginia Community College.

What skills is Robert (Bob) Kyle known for?

Robert (Bob) Kyle has skills like Business Development, Team Leadership, Storage Solutions, New Business Development, Security, Disaster Recovery, Deduplication, Storage Virtualization, Enterprise Software, Strategic Partnerships, Management, It Service Management.

Who are Robert (Bob) Kyle's colleagues?

Robert (Bob) Kyle's colleagues are Bill Didden, Jennifer Blauvelt, Delivering Impactful Marketing, William Roos, Jose Oliva, Jake Luckangelo, Tim Peck, Steven Klauz.

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