Developed strategies to increase client relationships and broaden sale opportunities. Managed WM’s largest global client. Coordinated the cost control, scheduling, and resource coordination for projects. Communicated with customer locations in the USA, Guam, and the Virgin Islands to ensure proper scheduling, coordination, and billing. • Execution of short and long-term account strategies focused on customer, price, growth, and contract• Support & drive the effective launch of over 70+ new locations• Presenting monthly account reviews to the client showing program improvement• Managing team corporate service specialist • Work with vendors to source new equipment installations and repairs• Set high standards of customer service to all customers by creating a relationship and working closely with local vendors• Established a trusted working relationship with haulers and commodity sites to better service our customers

Responsible for managing relationships with vendors and liaising with account team and the client needs. • Maintained a zero-logo churn book of business • Maintained a 24hr SLA for all vendor services to clients • Managed and scheduled deliveries and services for new clients.• Responsible for recognizing changes in the waste streams at each job site and to modify said changes to maximizethe recycling done, give a ROI to companies through rebates in valuable material, all while creating a lower carbonfootprint for the job site.• Researched and collected pricing from numerous recycling commodities for C&D jobs.• Worked with upper management to structure and implement a metal rebate contract for our network of vendors.• Vetted and hired new haulers• Established a database of recycling facilities across the United States that had been in relationship to job sites.

• Sold mortgage loans and maintained a solid pipeline. Responsible for collecting delinquent mortgage payments.• Closed mortgage loans on new home purchases and refinances using Internet leads.• Worked closely with underwriting to ensure a timely closing for my clients by meeting all of their requirements.• Exceeded monthly goals by a minimum of 20%

• Collected mortgage payments from delinquent customers.• Structured payment plans to optimize good standing customers.• Exceeded monthly goals by a minimum of 15%