Bob Laughton Email and Phone Number

-Played an integral part in the start-up, development and success of the Bernie Moreno Companies.-Currently operates complete operations of the #1 Volume Maserati Dealership in the Midwest Region - Maserati of Cleveland. -Currently operates all fixed operations for Maserati, Rolls-Royce, Aston Martin, Bentley and Lotus for the Bernie Moreno Companies. -Previously Managing Partner for the Bernie Moreno Companies Airport INFINITI which was the #1 volume Infiniti dealership in Ohio at time of operation.-General Manager of The Bernie Moreno Companies Airport Acura-General Manager of The Bernie Moreno Companies Airport MINI which was the #1 volume MINI dealership in the Central Midwest Region at time of operation.-Finance Director for the Bernie Moreno companies. Bob was responsible for all 19 dealerships F&I operations which included hiring, training and retaining high performing Finance Managers.

Responsible for selling and producing high volume Mercedes-Benz sales in a very competitive Boston market. Oversee complete operation of sales department including: directly supervise and motivate a team of 20+ full time employees, manage inventory, conduct daily sales meetings, train staff members, promote team building, solve problems in a professional and timely manner as well as create higher gross profits and customer satisfaction.

Developed and maintained maximum potential profit consistent with informed and satisfied customers using ethical business practices. Offered 100% of our recommended products to 100% of our clients 100% of the time. Worked with banks and other lenders to secure financing and leasing options for our valued clients. Knowledgeable in auto dealership compliance including privacy, truth and lending, regulations Z, regulation M, Fair Credit Reporting, Red Flag, Risk Based Pricing and OFAC. Always had a very clean Contracts in Transit (CIT) history. *Resource Group Certified

Oldsmobile, Buick and Hyundai F&I Manager - Developed and maintained maximum potential profit consistent with informed and satisfied customers using ethical business practices. Offered 100% of our recommended products to 100% of our clients. Worked with banks and other lenders to secure financing and leasing options for our valued clients. Knowledgeable in auto dealership compliance including privacy, truth and lending, regulations Z, regulation M, Fair Credit Reporting, Red Flag, Risk Based Pricing and OFAC. Always had a very clean Contracts in Transit (CIT) history. *Resource Group Certified

Increased store sales and client retention through extensive continuous follow up and advertising, repeat business and referrals.

Consistently met or exceeded sales objectives. Demonstrated excellence in overcoming objections while capitalizing on strengths of the brand and franchise. Recognized as a leader of automobile sales and for high customer satisfaction ratings. Strengthened business relationships between clients, Chevrolet, Oldsmobile and the Lannan Company.

Successfully demonstrated working knowledge of General Motor's products and service procedures while obtaining the highest customer satisfaction ratings. Produced maximum company profit through repairing and servicing automobiles.