Bob Love

Bob Love Email and Phone Number

Customer Service Representative at Mr. Electric @
Bob Love's Location
Hamilton, Ontario, Canada, Canada
Bob Love's Contact Details

Bob Love personal email

n/a
About Bob Love

An accomplished Support Professional with more than 25 years of experience in Customer Service and Systems Support. Versatile, customer-focused, and technically proficient with a strong track record of problem solving and client satisfaction. Possessing excellent verbal and written communication skills and a natural ability to connect and work with people of diverse backgrounds. Core competencies and qualifications include:- Friendly and outgoing interpersonal skills - Quickly develop trusting relationships with clients- Diplomatic and resourceful problem solving abilities- Excellent verbal and written communication skills- Organized work habits with attention to detail- Ability to multi-task and remain calm under pressure- Extensive computer knowledge and proficiency- Welcome challenges and opportunities for continuous learning- Adaptable and supportive team player with supervisory experience- Flexible availability to work any shift- Valid Drivers License/Clean AbstractSpecialties: - Customer Service/Support Specialist- Troubleshooting and Problem Solving- Intuitive Learning Skills re: New Applications- Data Migration and Adhoc Reporting

Bob Love's Current Company Details
Mr. Electric

Mr. Electric

Customer Service Representative at Mr. Electric
Bob Love Work Experience Details
  • Mr. Electric
    Customer Service Representative
    Mr. Electric Oct 2016 - Present
    Hamilton On
  • Acanac Inc.
    Sales Support Specialist
    Acanac Inc. Jan 2015 - Sep 2016
    Hamilton On
     Fielded inbound technical support and sales calls. Resolved internet issues.
  • Alpine Access
    Technical Support Specialist - Rogers Blackberry
    Alpine Access Oct 2011 - May 2012
    Home Office
    - Provided technical and operational support via telephone and email to Blackberry and Rogers networks - Simultaneously used Windows, tools and chat screens to service customers
  • Cbc Business Computers
    Technical Customer Support Specialist
    Cbc Business Computers Jan 2004 - May 2009
    - Provided technical and procedural support for customers of the Decor Express TM Retail Management System via email, online connection and telephone. - Total user community of over 1000 site consisting of mostly paint and decorating retailers.- Fielding approximately 40 support calls per day ranging from database issues to usage questions and networking issues.- Developing, maintaining and executing utilities for data conversion and file maintenance using MS Foxpro and MS Excel.- Fill in for implementation department, performing new customer training during peak times.- Customers would ask to speak to me directly due to the candor and empathy that was provided during past calls.
  • Gennum Corporation
    It Programmer Analyst / Unix Administrator
    Gennum Corporation Apr 1990 - Feb 2003
    ACHIEVEMENTS- Received Quarterly F & A Achievement Award in 1994, for efforts as lead of UPS installation project. Coordinated efforts of IT, Building services staff, as well as external vendors and contractors.- Key member of several successful Project Teams including: > Baan ERP Conversion (New ERP implementation replacing old IBM-based MRP) > Baan Upgrade (Upgraded Baan version and converted to Oracle 7 database) > Sales Order Fulfillment (Sales Order cycle-times reduced to one business day)- Developed and implemented new modules to the Baan system from user requirements. Examples include Commissions Management, Internal EDI (used in UK sales office), Financial Budget Entry Interface and Sales Statistics Reporting System.- Designed, developed and implemented Oracle-based HRIS Database to replace PC-Based system. HRIS database was still in use after 10 years. - Successfully filled both Programmer/Analyst and Unix Administrator roles during transition.- Prepared and presented IT section of New Employees Orientation Program.

Bob Love Skills

Technical Support Databases Software Installation Customer Service Sales Oracle Troubleshooting Team Building Microsoft Office Customer Satisfaction Unix Erp Problem Solving Windows System Administration Customer Relations Project Management Retail Programming Training Computer Hardware

Bob Love Education Details

Frequently Asked Questions about Bob Love

What company does Bob Love work for?

Bob Love works for Mr. Electric

What is Bob Love's role at the current company?

Bob Love's current role is Customer Service Representative at Mr. Electric.

What is Bob Love's email address?

Bob Love's email address is rd****@****shaw.ca

What schools did Bob Love attend?

Bob Love attended Mohawk College.

What skills is Bob Love known for?

Bob Love has skills like Technical Support, Databases, Software Installation, Customer Service, Sales, Oracle, Troubleshooting, Team Building, Microsoft Office, Customer Satisfaction, Unix, Erp.

Not the Bob Love you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.