Bob Macmillan Email & Phone Number

Philadelphia, Pa, Us

Oakland, California, Us

Austin, Texas, Us

Commercial leader for the diagnostics enablement vertical within Everly Health Solutions; leading a team responsible for all business development and commercial activities focused on implementing solutions that enable strategic partners to offer diagnostic and virtual care services to their healthcare consumers.

New York, Ny, Us

Responsible for sales and marketing of solutions for the life sciences industry involving clinical oversight of diagnostic testing. PWNHealth is now part of Everly Health Solutions.

Reading, Ma, Us

Business Unit Lead for HCP and patient engagement solutions, including full P&L responsibilities for EHR, eSampling, eCoupon and Patient Feedback products. Primary responsibilities included product strategy and execution of roadmap activities involving R&D of new or improved concepts and applications for products and services; commercialization, pricing and profitability; creation of go-to-market campaigns around positioning for products; and collaboration across all areas of the company, including but not limited to training, engineering, finance, business development, sales, account management, and service operations. Aptus Health was a wholly owned subsidiary of Merck & Co., Inc. during my tenure.

Responsible for managing Merck’s Multi-Channel sample operations, as well as select patient adherence operations. The full scope of responsibility included development and execution of strategic initiatives and innovative customer solutions; operational management of all customer facing sample, voucher and coupon engagement activities through both Merck and non-Merck channels (web, mobile, call center, field, select healthcare accounts, pharmacy, MCO/PBM, EHR and other customer facing portals); FDA, PDMA and OIG compliance oversight and audits; supply chain & fulfillment logistics; forecasting, planning and financial management; marketing and tactical execution; vendor management and strategic partnerships (Physician’s Interactive, PSI/Thermo, McKesson and TeleRx).

Developmental assignment to gain direct customer insights and sales experience in Merck’s Primary Care Sales organization. Responsible for tactical planning and promotion of the cardiovascular product portfolio, diabetes and neuroscience. Consistently above plan for all cardiovascular products, ranking in the top 6 each year of service within the Region. Multiple special assignments during the assignment, including pilot training sessions for various HQ initiatives including INSIGHT Mobile / IPAQ, QCS and QCP (Customer Belief Planning & Questioning, Customer Belief Notes, Communities of Practice), QUEST database user testing, and Productivity Task Force (NERBG).

Primarily responsible for overall portfolio issues with respect to planning, development of tactical plans, product promotion and market events, communication plans, and enhancements for select initiatives in support of the Hospital, Managed Care, and Specialty Product Sales and Marketing organizations.

Primarily responsible for all planning, communications, marketing content development and logistics for the MIT in support of product promotions, market events, meetings and training for both Office-Based and Dermatology sales teams, and cross-functional support for the Urology and Ophthalmology teams.

Primarily responsible for management support of client-focused projects through development of objectives, facilitating Project Coordinator/Client interactions, and performance monitoring. Additional responsibilities included active participation in the MNSC restructuring project and creation of a call center partnership with Telerx, a wholly owned subsidiary of Merck.

First level supervisor for call center case resolution and customer service. Provided individual performance monitoring, coaching, and feedback for MNSC Specialists and Medical Team Members.

Primarily responsible for front-line customer support and case resolution for health care professionals, field sales employees, and consumers. Directly responsible for health care professional customer service related to product and therapeutic inquiries.

Team Leader for the Vaccine Safety Team, primarily responsible for supervising a team of 6 coordinators, managing team workload and overseeing NDA/IND regulatory submissions. Initial responsibilites in the role included included preparation, analysis and submission of adverse experience reports for all Merck products to the FDA (IND and NDA), as well as international regulatory agencies. Liaison to the Pasteur Merieux-MSD Joint Venture for the subsidiary in France. Promoted to Team Leader in 1996.

Responsible for all aspects of tissue culture, egg safety, sterility and potency testing in accordance with GMP and related manufacturing principles for measles, mumps, rubella, varicella and hepatitis vaccines.

Bachelor Of Science (B.S.), Microbiology, General

Bachelor'S Degree, Microbiology, General