Bob MaherMost recent role: Director and Senior Delivery Executive with IBM.Accomplished IT Director and Delivery Project Executive with 22 years of experience in global IT Project and Program Management. Have directed Service Management, End User Computing, IT trouble shooting and managed critical incidents. Extensive experience with transition and transformation projects, contract negotiations, service desk operations, email and web application hosting, server consolidation, and infrastructure integration for large, globally focused companies. Adept at managing client relationships, building high performance teams, deploying emerging technology, improving quality of service, driving cost efficiencies and delivering effective solutions in a global environment using resources from a matrix-based organization.